This month’s tips include why it’s important to “go first” in everything.
And they can be the difference between gaining a client for life or losing one.
Build your own company mythology with an origin story you can tell staff and customers.
Pricing repairs correctly is only the first step to making money in the shop.
Set up a Jar of Awesome to help you and your team remember the “little wins.”
Getting the most out of jewelry customers without annoying them? We have some thoughts.
These are the keys to accomplishing those things that you know you need to do, but fear or discomfort is preventing you from doing.
It has a lot to do with the temperature of the fire and whether the jewelry was stored in a fire safe.
We also answer the question, “Can an employee who resigns take our database with them legally?”
Geller will still be available to help store owners with QuickBooks through the end of 2025.
GN Diamond has an easy sales tool to help explain why one diamond outshines one another and evokes interest and curiosity among shoppers.
HRA’s Toronto facility now offers a full range of diamond recutting and repair options to reduce costs for retailers.
Don’t be afraid to raise prices; your jewelers' expertise is worth it.
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