Custom experience comes through loud and clear on all channels.
From coffee to bourbon, refreshments set shoppers at ease.
Retailers experiment with size, placement and shapes.
Here’s how to add another profit center to your business.
Few features can give a jewelry store a homier feel more quickly than a fireplace.
See what more than 30 of our former honorees are doing today.
Here’s how to stay in touch with your best customers.
Check out our gallery of some of the country's furriest jewelry store staff!
National reports of damage are severe and widespread, but incomplete, according to the Jewelers Security Alliance.
They’re engaging on a human level.
Shoppable websites, virtual custom design and free delivery create options.
A more relaxed Erik Runyan Jewelers is rejuvenated in its new location.
When designing your store, give the loo some love.
A quest for a canoe started it all.
November trunk show highlighted Kotlar’s 70th anniversary.
See what the online giant considers a "custom" ring.
It became the most distinctive aspect of his future business.
"Holy shit! I can make some real margin here."
The owner of Green Lake Jewelry Works shares the story of his rise.
[Editor’s note:This is one of four honorable mention winners in INSTORE’s essay contest. Nearly two dozen jewelry professionals submitted essays in response to the prompt, “What...
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