Avoid autopilot mode when dealing with customers.
It's time to capitalize on a major development over the past year.
He says 'it’s not about how much you sell; it’s how much you make in profits.'
Training can help to calm the storm.
He talks about growing up in the business.
Meet a business person who loves metals and gemstones so much he felt he needed to open in the face of a historic health crisis.
Jimmy visits Adam Funk of Diamonds & Gold in Green Bay, WI.
He's looking to reinvent how his store reaches out to and connects with customers.
Use your downtime wisely.
Strong communication can improve morale and even boost sales.
Jimmy talks about his experience as a jeweler following the 9/11 tragedy.
Jimmy DeGroot offers a few practical tips.
He describes the corporate business as "very cutthroat, very push-push".
Show potential customers what it's like to do business with you.
It's a simple way to grow your profits.
Sometimes jewelers flub the easy sale.
Jimmy talks with Dave and Spencer Mink of TraxSales.
Gene was a prodigy of sorts.
You don't have to wait till the last minute.
Jimmy DeGroot discuss how to help your salespeople connect with more customers.
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