Oct 30-Nov 4 VIP SERVICES Fancy your fashion chops? Offer a personal styling service to clients. Simply invite your best customers to come in with the...
You could say this situation stinks.
Do you do anything specific to drive word of mouth? Yes: 54% We encourage young customers to like us on Facebook, give us a review. Older...
A bit of concentrated jeweler wisdom.
A man owned a small jewelry store. The State Workforce Department claimed he was not paying proper wages to his help and sent an agent out...
Think of it as "old rotten meat".
He runs a gold-buying service, sort of.
Try these 3 steps. Are you sick of looking at your office yet? Chances are if you aren’t, you will be. Studies say over half of...
Here’s what readers are saying so far. In our latest Real Deal scenario, Jack Matthews of Wilson Matthews & Co. is working with Anne Cahill, the new...
Get Ready for Halloween Are your candy jars fully stocked and ready for Halloween (or just about any time of year there might be kids in...
These three small changes can yield big results to your bottom line.
When an empowered manager hires family members and the owner objects, conflict ensues.
The fictional Gene once again shows us what not to do.
Gene explains the 'circle of jewelry life.'
Here’s what readers are saying so far. In our latest Real Deal scenario, Chuck Alders, owner of Alders Jewelers, has a dilemma. His longtime general manager,...
Sep. 4-9 PUBLIC RELATIONS Dust off your four Cs speech, update your fashion-trends analysis and volunteer to be the voice of the small business community. There...
Graphic from the home page of Giganti & Giganti Fine Jewelry. The website of Giganti & Giganti Fine Jewelry has a feature that many other jewelers...
Just because it’s the most competitive category doesn’t mean you can’t make money.
A retailer goes to great lengths to match an online diamond price, but at what cost? Jeff Lee was barely out of medical school when he...
Gene the Jeweler describes his best salesperson.
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