It’s so easy, but like my father always said, “When in doubt, tell the truth.” Clients want you to guide them. Don’t be afraid to give...
When someone asks for a discount, ask how much they’re willing to pay for that item. Sometimes they’ll pay more than you’d think. Or, think of...
Don’t be afraid to enjoy the good times. Take and share credit where due, while at the same time, don’t beat yourself up, or worse, blame...
Yes, when you hire others to help you, you might think they don’t work as fast or as well as you do, but guess what? That’s...
In 2005, my wife and I bought the store where I had worked as an apprentice jeweler. I felt a sense of indebtedness to this community....
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