Hear a short excerpt of the remake.
In this jeweler-specific version, one section remains reassuringly the same.
She lost her boyfriend in a terrible accident. But she found meaning in the act of making jewelry.
Honestly help your clients to determine what looks good ... and what doesn't.
No matter what your role in the industry, everybody can do something.
Have some tissues ready.
Reminder for today: Jewelry means different things to different people.
A simple education in the 4 C's would have told the thief that this was a bad idea.
Learn how to best frame the reality that you're facing.
You'll want to stick with this story until the very, very end.
The 5-carat natural, non-heat-treated sapphire was extremely rare.
By learning the customer's backstory, he provided a service the Internet never could.
Sample the first 90 seconds of Kyle’s latest podcast.
A small watch repair, done for free, provides a meaningful lesson and surprising reward.
Kyle Bullock brings you 'Twas Christmas in a Jewelry Store.'
Don't miss the fifth episode of our hit podcast 'Over the Counter.'
An amazing sales performance resulted in an equally amazing reward.
The customer was searching for a pair of special blue earrings for his wife.
She saw a chance to be of service ... and took it.
A kind gesture heals a customer relationship gone sour.
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