Charging more to every customer helps pay for damages that your store covers.
Being thorough in your intake procedures can prevent headaches later on.
Charging more to do a better repair can increase client satisfaction and loyalty. Over the years, I’ve asked jewelers what their average repair sale is in...
Make life easier for your customers, as well as your sales staff This article originally appeared in the February 2016 edition of INSTORE. I recently emailed...
Don’t clerk repairs, sell them. When you sell jewelry you’re selling beauty, style and love. When you sell a repair you’re selling technical expertise, reputation and...
Hate doing repairs? We understand. But David Geller says they're a great service to offer ... unless you hate making money.
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