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Zen Jeweler: Make It Work With Your Staff

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WHAT ARE THE ODDS of actually finding the one person you are right for? You meet 20 people of the opposite sex in your lifetime with whom you develop any kind of attraction, and then you pick one. Of the 1.5 billion other possible mates on the planet, somehow the person you went to college with turns out to be the right one. What are the odds of that?  
 
Then, after you think your new relationship isn't working out, you break up and, amazingly, right down the block is another perfect mate for you! That's why, when the experts get together and talk about making a marriage work, the key word is “making.” They just don't work out by themselves. Good marriages are made. Assembled. Created. Built. Constructed. Look at the odds. How could it be otherwise? 
 
Now, about that staffer who is not working out …. Are you giving him the time and effort needed? Or are you just writing him off, hoping that down the block is another perfect match? Just think of what you could build if you gave everyone the effort he deserves!

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A Liquidation Sale during a Pandemic? Wilkerson Showed Them the Way

For 25 years, Stafford Jewelers of Cincinnati, Ohio, was THE place to go for special gifts, engagement diamonds, high-end Swiss watch brands — in other words, the crème de la crème of fine jewelry. But this summer, the Stafford family was ready to retire. So, they chose Wilkerson to help them close up shop. “One of the biggest concerns was having the sale in the middle of COVID,” says Director of Stores Michelle Randle. Wilkerson gave the Stafford team plenty of ideas as well as safety guidelines, which they closely followed. “All of the employees felt safe, the customers coming in the door felt safe and we did a lot of business,” says Randle. How much business? “The inventory flew,” she says. Translation: They sold millions and millions of dollars-worth of merchandise. Randle calls it, “an incredible experience.” Would she recommend Wilkerson to other retailers who are thinking of thinning their inventories or retiring? “Everyone got more than what they expected out of the sale. You have to hire Wilkerson. They’re amazing.”

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