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In the End

Last Laugh: Joe Donlon



This month’s joke-teller has come a long way since his first job as a part-time jewelry store stock-boy.



In 1970, when Joe Donlon was 16, a family friend called and offered him a part-time stock-boy gig in a jewelry store. “They would pay me $1.25 per hour and I would get paid every Friday,” Donlon recalls. “I needed an 8-track stereo for my $200 used car, so I said “You betcha.” But, as these stories go, that was only the beginning of a long career in jewelry.

Donlon earned his diamond grading certificate from GIA and became interested in watch repair, learning the craft from the store’s watchmaker. When the store closed in 1983, he was immediately recruited by a high-end jeweler at the local mall, where he obtained his GIA colored-stone certificate and created and managed the watch department. Finally, in 2001, he started his own business, Donlon’s Quality Time watch repair shop in his home in Ventura, CA. He does work for 12 retail stores and his business is growing. “The only thing I hate is the commute from upstairs to downstairs,” Donlon says.


[span class=note]This story is from the January 2010 edition of INSTORE[/span]



Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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