Connect with us

Press Releases

TextMeChat Rolls Out the Edge Integration and Clienteling Features

New additions to the already-popular service will help retailers grow.

mm

Published

on

TextMeChat Rolls Out the Edge Integration and Clienteling Features

(PRESS RELEASE) ATLANTA, GA — TextMeChat is a software tool from Star Gems which helps manage business interactions such as Google reviews, messaging, and collecting payments via SellByText. It has hundreds of users, mainly jewelry retailers. They continue to add features to help these retailers. “We are always pushing the envelope,” says the Founder, Anish Desai. He continues, “We added functionality to support stores with multiple locations and have seen SellByText continue to flourish.” SellByText is TextMeChat’s already successful feature which has generated millions of dollars in additional revenue for retailers. With these additions, TextMeChat is not increasing its prices.

TextMeChat will now be able to integrate with The Edge point of sale software. The integration is done through the electronic data transfer (EDT) feature in The Edge. EDT allows TextMeChat to read The Edge data output and utilize the data for automations in TextMeChat. Once the EDT feature is purchased directly through The Edge, it will be able to communicate with TextMeChat. This communication will allow users to introduce clienteling features with automations such as repair completion text messages, review requests, birthday and anniversary texts, product notifications based on client wishlists, and much more.

Clienteling is important because it grows a store’s relationship with customers on an individual basis. It helps salespeople perform better with the existing customer base. The deeper relationships formed with customers will increase the chance for those customers to give reviews and recommend the retailer to others. These features were developed through retailer feedback along with TextMeChat’s internal push for innovation.

“POS (point of sale) integrations for softwares are incredibly powerful. We are so ingrained with the POS systems we use each day. Texting apps like TextMeChat are also used each day. So for them to communicate with one another and work fluidly to create automations will save time and generate money. Salespeople will work smarter and your customer base will spend more dollars with you,” says Leo Motta, director of TextMeChat sales.

Currently still in beta testing, The Edge integration and clienteling features are scheduled to roll out in quarter four of 2022 to TextMeChat’s user base.

TextMeChat was started in 2020. SellByText was added in 2021. TextMeChat and SellByText fall under the umbrella of Star Gems who are known for the many innovative ideas which they bring to the jewelry industry. Visit here or here for more information. They are also available Monday thru Friday at 770-394-6727.

Advertisement

Advertisement

SPONSORED VIDEO

Retiring? Let Wilkerson Do the Heavy Lifting

Retirement can be a great part of life. As Nanji Singadia puts it, “I want to retire and enjoy my life. I’m 78 now and I just want to take a break.” That said, Nanji decided that the best way to move ahead was to contact the experts at Wilkerson. He chose them because he knew that closing a store is a heavy lift. To maximize sales and move on to the next, best chapter of his life, he called Wilkerson—but not before asking his industry friends for their opinion. He found that Wilkerson was the company most recommended and says their professionalism, experience and the homework they did before the launch all helped to make his going out of business sale a success. “Wilkerson were working on the sale a month it took place,” he says. “They did a great job.”

Promoted Headlines

Advertisement

Advertisement

Advertisement

Subscribe


BULLETINS

INSTORE helps you become a better jeweler
with the biggest daily news headlines and useful tips.
(Mailed 5x per week.)

Facebook

Latest Comments

Most Popular