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Big Survey

And the Least Friendly State for Jewelers Is …

The jewelers in this region are among the most regulated — and the most prosperous.

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And the Least Friendly State for Jewelers Is …

CALIFORNIA! PERHAPS NO surprise, the Golden State ranked lowest in the 2023 INSTORE Big Survey for its support for independent jewelry businesses, followed closely behind by its northern neighbor, Oregon.

At the other end of the scale, the friendliest, were what are often portrayed as those two states’ political polar opposites – Texas at No. 1 and Florida at No. 3 (South Carolina was rated the second-most friendly).

Please note that in the graphic, the figures refer to a “weighted average” out of 10, even though the rating scale was 1-5.

Interestingly, while jewelers in the West chaff against the high taxes, regulations and tough environmental restrictions for which their region is famous, they were also among the most prosperous – 20% reported making more than $250,000 a year, higher than anywhere else in the US, and almost double the level in the Southwest. And they were almost among the most bullish, with twice as many seeing a new economic boom just around the corner. (Although we should acknowledge this group represented a small minority – 8% of jewelers in the West vs 4% overall. Most jewelers see more uncertainty and volatility ahead).

The 2023 Big Survey was conducted via an anonymous online form from late August to early October, attracting more than 750 responses from American jewelry-store owners and managers. The full results will be published in the November edition of INSTORE.

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Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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