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Big Survey

And the Least Friendly State for Jewelers Is …

The jewelers in this region are among the most regulated — and the most prosperous.

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And the Least Friendly State for Jewelers Is …

CALIFORNIA! PERHAPS NO surprise, the Golden State ranked lowest in the 2023 INSTORE Big Survey for its support for independent jewelry businesses, followed closely behind by its northern neighbor, Oregon.

At the other end of the scale, the friendliest, were what are often portrayed as those two states’ political polar opposites – Texas at No. 1 and Florida at No. 3 (South Carolina was rated the second-most friendly).

Please note that in the graphic, the figures refer to a “weighted average” out of 10, even though the rating scale was 1-5.

Interestingly, while jewelers in the West chaff against the high taxes, regulations and tough environmental restrictions for which their region is famous, they were also among the most prosperous – 20% reported making more than $250,000 a year, higher than anywhere else in the US, and almost double the level in the Southwest. And they were almost among the most bullish, with twice as many seeing a new economic boom just around the corner. (Although we should acknowledge this group represented a small minority – 8% of jewelers in the West vs 4% overall. Most jewelers see more uncertainty and volatility ahead).

The 2023 Big Survey was conducted via an anonymous online form from late August to early October, attracting more than 750 responses from American jewelry-store owners and managers. The full results will be published in the November edition of INSTORE.

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After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone. Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently. The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.

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