Connect with us

Press Releases

The Plumb Club Hosts Second Roundtable

It’s happening on Wednesday, May 27 at 2pm EDT.

mm

Published

on

(PRESS RELEASE) NEW YORK — The retail situation is changing at a rapid rate right now. As retailers are reopening, or planning to reopen, they face many new unforeseen liabilities and challenges in the “new normal”. Therefore, The Plumb Club will host a timely and much-needed webinar on Wednesday, May 27 at 2pm EDT. The webinar will help retailers understand the issues that they will face as they get their businesses back on track while still dealing with the COVID-19 situation.

To provide qualified insight, The Plumb Club has assembled an expert panel of leaders from the legal, cleaning and sanitizing, and sales strategies areas. Each will provide a 15-minute presentation and then attendees will be able to ask questions in real-time.

Maximizing Your Business Potential Is Easier Than Ever With the Zing™ Platform by Jewelers Mutual® Group
Podcasts

Maximizing Your Business Potential Is Easier Than Ever With the Zing™ Platform by Jewelers Mutual® Group

Find Out Why So Many American Jewelers Are Loving Thai Jewelry (and Gemstones)
Sponsored Podcasts

Find Out Why So Many American Jewelers Are Loving Thai Jewelry (and Gemstones)

Podcast: New Jewelry Store Owner Wilson Lin on Why He’s Opening This Year, of All Years
JimmyCast

Podcast: New Jewelry Store Owner Wilson Lin on Why He’s Opening This Year, of All Years

The webinar, which will be moderated by Lawrence Hess, executive director of The Plumb Club, will include the following renowned experts:

Tiffany StevensTiffany Stevens, CEO and general counsel, JVC will talk about how, as you reopen now, you can protect yourself from long-term liability later. She will discuss possible liabilities surrounding HR/employment lawsuits in the “new normal, policies and communications with team and customers, as well as how to decide when to reopen, or perhaps even reclose. Further, she will discuss long-term liability in the digital space and legal issues that come along with selling online.

Kristie NicolosiKristie Nicolosi, president & CEO of The Kingswood Company, will cover a number of topics regarding jewelry cleaning and hygiene relevant to both in store best practices and customer communications in this new world of hyper-clean hand hygiene. In particular, she will give highlights on the differences between cleaning and disinfecting, how soap works, how to talk to your customers online about care and cleaning today and tomorrow, and why jewelry care should be included in every transaction in the new selling environment.

Kate PetersonKate Peterson, founder and president, Performance Concepts will speak on the expected consumer behavior shifts stores will see and how both an effective selling process and the quality relationships that have been instrumental to many businesses can be handled from an approachable distance. She will provide strategies for re-engaging existing clients and engaging new ones – including strategies for those with stores in tourist areas.

Advertisement

“As we rapidly move into the next and newest phase of this pandemic, there is a lot to consider”, explains Michael Lerche, President of The Plumb Club. “There has not been a precedent set for what we are facing as an industry. Stores have already opened, or are about to reopen, and many guidelines are still hazy. Meanwhile, we need to move forward with our eyes open, being cautious of the issues that this ‘new normal’ will bring. We hope that our webinar will be able to provide some clarity on what to expect and consider as we move forward.”

Participation is open to all retailers. Register for the webinar at The Plumb Club Resource page https://plumbclub.com/resources/ or by using the following link.

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

A Liquidation Sale during a Pandemic? Wilkerson Showed Them the Way

For 25 years, Stafford Jewelers of Cincinnati, Ohio, was THE place to go for special gifts, engagement diamonds, high-end Swiss watch brands — in other words, the crème de la crème of fine jewelry. But this summer, the Stafford family was ready to retire. So, they chose Wilkerson to help them close up shop. “One of the biggest concerns was having the sale in the middle of COVID,” says Director of Stores Michelle Randle. Wilkerson gave the Stafford team plenty of ideas as well as safety guidelines, which they closely followed. “All of the employees felt safe, the customers coming in the door felt safe and we did a lot of business,” says Randle. How much business? “The inventory flew,” she says. Translation: They sold millions and millions of dollars-worth of merchandise. Randle calls it, “an incredible experience.” Would she recommend Wilkerson to other retailers who are thinking of thinning their inventories or retiring? “Everyone got more than what they expected out of the sale. You have to hire Wilkerson. They’re amazing.”

Promoted Headlines

Advertisement

Advertisement

Advertisement

Subscribe


BULLETINS

INSTORE helps you become a better jeweler
with the biggest daily news headlines and useful tips.
(Mailed 5x per week.)

Facebook

Latest Comments

Most Popular