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The Plumb Club Introduces New Podcasts For May

Two new podcasts provide retailers with inspiration.

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(PRESS RELEASE) NEW YORK – The Plumb Club introduces two new podcasts into its library of retail educational information. The initial podcasts, which made their debut in April, focused on the bridal consumer, often the “point of entry” for many jewelers. The May podcasts discuss two timely topics. Since some stores remain closed at this time while others are preparing to reopen, the new podcasts discuss constant content creation to keep your customer engaged and your store in top-of-mind with consumers, while creating a customer experience and conveying your brand message via visual merchandising. Both podcasts will supply retailers with insights, knowledge and immediately actionable steps that can impact their business whether they are remaining closed or reopening.

Retail Reinvigoration – Visual Merchandising Tips That Stimulate Sales by Pam Levine encourages retailers to think of their merchandise presentations, window displays and environment as their “space of engagement”. She showcases how a store’s visual merchandising and the creation of a customer experience are the silent sellers that express and impress the brand into the hearts and minds of a customer. Pam provides pertinent questions that enable a store to conduct their own store assessment, tips on techniques and design, as well as information on the psychology behind product arrangement that stimulates buying decisions and inspirational merchandising resources. Pam Levine is a brand experience specialist and president of Levine Luxury Branding, a boutique agency that provides brand communication across every point of customer contact.

Continuous Content Can Create Customers by Monica Elias illustrates that getting to know your customers and creating a continuous stream of relevant content can not only keep your store top of mind with customers when they can’t get in to see you, but can inspire your customers as they plan for self-purchase and gifting opportunities. She discusses the three C’s of content – Connect, Create and gives information on how to make a connection between what’s trending in the media and what you have in your store. Monica shares creative ideas on how to story tell around product and shares easy tips on how to photograph and create video to bring it to life. Additionally, she gives great ideas on how to calendar your posts and seek coop help from your vendors. Monica Elias is the founder, CEO and executive producer of Elias World Media, a multimedia company specializing in video production, distribution and integration of content across television and digital screens.

Monica Elias illustrates that getting to know your customers and creating a continuous stream of relevant content not only keeps your store in top of mind with customers when they can’t get in to see you, but also inspires your customers as they plan for self-purchase and gifting opportunities. She gives information on how to create a connection between what’s trending in the media and what you have in your store. Monica provides tips on how to photograph product and create video presentations to give them that professional edge. Additionally, she gives great ideas on how to calendar your posts and seek co-op help from your vendors.

“We’ve been thrilled with the reception of our podcasts and the engagement they’re receiving”, said Michael O’Connor, marketing director for The Plumb Club. “In the few weeks since we introduced this new retail resource, we have received phenomenal feedback and hundreds of downloads of the information.”

Future podcasts will cover a variety of topics such as relationship marketing, advertising myths, PR and social media tips. The newest podcasts, as well as the previous ones, are available on The Plumb Club website under the “Resources” tab: click here.

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SPONSORED VIDEO

Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson

When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren. For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish. "Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful." The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing." Smith's recommendation is emphatic: "I would never be able to do what they did by myself."

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