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The Plumb Club’s April Podcasts Educate Retailers on Benefits of Differentiation

Positioning and product discussed by industry experts.




The Plumb Club’s April Podcasts Educate Retailers on Benefits of Differentiation

(PRESS RELEASE) NEW YORK — The Plumb Club’s April podcasts from jewelry industry experts focus on differentiation in two important areas — Product and Positioning. Each podcast provides experienced insights and effective tools to ensure they stand out in the mind of its customers.

Strategies to Brand as an Independent Jeweler: In today’s competitive marketplace, a savvy retailer sets himself apart from competition. Sam Sandberg points out that a key component of differentiation is the creation of the store’s “brand”. This goes far beyond the descriptive rendering of brands and extends to the emotional connection and passion a store instils into its customers. He discusses various brand positionings and illustrates how underpinning elements, used in-store and throughout all communication touch-points, help to telegraphically convey the store’s brand positioning and connect with a customer. Sam Sandberg is the chairman of A.Jaffe, a company whose legacy dates back to 1892. The company is one of the only 19th century jewelers still active in New York City, continuing to stand for the same superior standards of quality and trust as it did when founded.

Contemporary Metals in Today’s Jewelry Stores: Consumers have a new appreciation and desire for something different. This makes contemporary metal bands a significant growth opportunity for the independent jeweler. John Skaret points out the increased value perception of contemporary metals to today’s consumer and discusses four elements that drive expectation and desire. He timelines the history of contemporary metals in jewelry and takes the listener through a number of these metals and their characteristics, pointing out how each provides specific benefits to wear, use or appearance. Finally, he offers ways to market and sell these bands to a new-found customer base. John Skaret is the Vice President of Sales, Independent Division for Frederick Goldman, Inc., a company providing their network of retailers with the highest level of service, innovation, product design and long-term expertise.

The Plumb Club podcasts, which are added monthly, provide strategies, knowledge and immediately actionable steps from industry leaders, that help retailers across a variety of business areas. The newest podcasts, as well as the previous ones, are available on The Plumb Club website under the “Resources ” tab.



Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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