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Line Time: By the Way, My Name Is …

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THE SITUATION
You want to build rapport with a customer. Plus, you simply want to find out his or her name.  
SOURCE: BRAD HUISKEN 

BY THE WAY, MY NAME IS …

WHY YOU SAY IT
The customer will: A. give you his or her first name; B. say he or she is ?Mr./Ms./Mrs. _____,? which means you haven’t yet established a relationship entitling you to a first name; or C. say something like ?That’s nice,? which means you’ve got your work cut out for you, or you should turn over the sale.

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Maximize Every Sale with Wilkerson

When it’s time to run a sale, whether it’s a retirement, going-out-of-business, anniversary or “we’ve got too much merchandise” sale, let Wilkerson handle the details. The Diamond Galleria did just that when they selected Wilkerson to run its liquidation sale. According to Sharon, their CPA, it was the right choice. “We could have done a going-out-of-business sale ourselves and done 30 to 40 percent of what we actually sold with Wilkerson involved,” she says. Seeing the strategies that Wilkerson puts in place for every sale was something that convinced her they had made the right move. “I would highly recommend Wilkerson to anyone considering this type of sale.”

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Line Time

Line Time: By the Way, My Name Is …

mm

Published

on

THE SITUATION
You want to build rapport with a customer. Plus, you simply want to find out his or her name.  
SOURCE: BRAD HUISKEN 

BY THE WAY, MY NAME IS …

WHY YOU SAY IT
The customer will: A. give you his or her first name; B. say he or she is ?Mr./Ms./Mrs. _____,? which means you haven’t yet established a relationship entitling you to a first name; or C. say something like ?That’s nice,? which means you’ve got your work cut out for you, or you should turn over the sale.

Advertisement

SPONSORED VIDEO

Maximize Every Sale with Wilkerson

When it’s time to run a sale, whether it’s a retirement, going-out-of-business, anniversary or “we’ve got too much merchandise” sale, let Wilkerson handle the details. The Diamond Galleria did just that when they selected Wilkerson to run its liquidation sale. According to Sharon, their CPA, it was the right choice. “We could have done a going-out-of-business sale ourselves and done 30 to 40 percent of what we actually sold with Wilkerson involved,” she says. Seeing the strategies that Wilkerson puts in place for every sale was something that convinced her they had made the right move. “I would highly recommend Wilkerson to anyone considering this type of sale.”

Promoted Headlines

Most Popular