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The “WOW” Factor: How to Engage Your Customers and Boost Your Diamond Sales!

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You may deal in diamonds every day. But your customers probably don’t. That’s why showing them some of your most beautiful stones and diamond jewelry can be such a treat for them — and provide a way for you to solidify your customer relationship. In this webinar, GN Diamond’s Asaf Herskovitz and sales trainer Shane Decker teach you how to “WOW” your customers by using education, technology and language and create bigger, better sales!


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Four Decades of Excellence: How Wilkerson Transformed a Jeweler's Retirement into Celebration

After 45 years serving the Milwaukee community, Treiber & Straub Jewelers owner Michael Straub faced a significant life transition. At 75, the veteran jeweler made a personal decision many business owners understand: "I think it's time. I want to enjoy my wife with my grandchildren for the next 10, 15 years." Wilkerson's expertise transformed this major business transition into an extraordinary success. Their comprehensive approach to managing the going-out-of-business sale created unprecedented customer response—with lines forming outside the store and limits on how many shoppers could enter at once due to fire safety regulations. The results exceeded all expectations. "Wilkerson did a phenomenal job," Straub enthuses. "They were there for you through the whole thing, helped you with promoting it, helping you on day-to-day business. I can't speak enough for how well they did." The partnership didn't just facilitate a business closing; it created a celebratory finale to decades of service while allowing Straub to confidently step into his well-earned retirement.

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