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These Were the Top 5 INSTORE Podcasts of 2019

They feature advice, interviews and inspiration.

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2019 WAS A BIG YEAR for podcasts at INSTORE, with a steady stream of episodes featuring jewelry-industry advice, interviews and inspiration.

Below we feature the top five episodes of the year based on number of listens. And you can click here to check all of our podcasts, including The Barb Wire, JimmyCast and Over the Counter.

1. Ben Smithee Isn’t Just Another Social Media ‘Influencer’


The Barb Wire celebrates its 10th episode with a visit from Ben Smithee, CEO at The Smithee Group (thesmitheegroup.com), a digital consultancy whose mission is “helping big brands think small and small brands think bigger.”

2. A Jeweler Learns the Internet’s Weaknesses, and His Own Strengths


In this episode of Over the Counter, Kyle Bullock, who typically shares stories of other jewelers’ most memorable sales, tells the story of one of his own memorable recent sales. In this transaction, Kyle faces off against the Internet … and wins.

3. How to Find Good People and Avoid Employee Nightmares



Finding and hiring people who can become high-quality employees is the topic under discussion in the third episode of INSTORE’s JimmyCast podcast series from jewelry-store trainer Jimmy DeGroot along with co-host Doug Meadows of David Douglas Diamonds in Marietta, GA.

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4. Holiday Sales These Jewelers Will Never Forget



In this special holiday wrap-up episode of Over the Counter, fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, shares some of his favorite stories from the just-concluded holiday season.

5. Get Your Employees to Act Like They Own the Damn Place



How can a jewelry-store owner get the members of his or her team to think and act like they are store-owners? That’s the big question covered in the second episode of JimmyCast.

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Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Testimonials

After 42 Years in Business, They Chose Wilkerson to Close Up Shop

After 42 years, it was time for Gina McHugh to hang up her bench tools and plan on doing something completely different. She and her husband, Mick, had a beautiful Binghamton, NY store — The Goldsmith — but in late 2019, the time felt right for retirement. They called Wilkerson. “They’d always been a part of our bridal jewelry selection,” says Gina, “and I felt really good about their quality and service. So, when we were looking for someone to work with us, Wilkerson was a natural.” With the kind of service and support Wilkerson is known for, Gina says their sales consultants made their retirement sale, “successful and quite easy.”

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