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This Jeweler Sent a Vendor a Gift from a Real “Nutcracker”

As a perfectionist, she knew the vendor would recognize the giver.

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This Jeweler Sent a Vendor a Gift from a Real “Nutcracker”

I use a local vendor to do my manufacturing. They will tell you, I’m a perfectionist. This vendor now understands if I send something back, a simple repolish is not going to meet my standards. They work hard for my customers. In appreciation, I often buy their staff lunch, and at Christmas, I usually present the owners with a liquid gift. Last year, it was a fabulous bottle of red wine. In my haste to get out of the city, I packed the wine in bags from the case in my trunk, and I tipped the doorman to please deliver the bottles to their suite. Later that afternoon, I got a phone call asking if these bottles were from me? “Of course! Couldn’t you tell by the incriminating evidence?” Laughing, they replied, “But you didn’t sign your name.” I replied, “Who else would send you wine in a ‘nutcracker’ bag!” — Denise Oros, Linnea Jewelers, La Grange, IL

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He Doubled His Sales Goals with Wilkerson

John Matthews, owner of John Michael Matthews Fine Jewelry in Vero Beach, Florida, is a planner. As an IJO member jeweler, he knew he needed an exit strategy if he ever wanted to g the kind of retirement he deserved. He asked around and the answers all seemed to point to one solution: Wilkerson. He talked to Rick Hayes, Wilkerson president, and took his time before making a final decision. He’d heard Wilkerson knew their way around a going out of business sale. But, he says, “he didn’t realize how good it was going to be.” Sales goals were “ambitious,” but even Matthews was pleasantly surprised. “It looks like we’re going to double that.”

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