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This Jeweler Wants to Forget Her Fall on a Freshly Mopped Floor, But Her Store’s Security Camera Won’t Let Her

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This Jeweler Wants to Forget Her Fall on a Freshly Mopped Floor, But Her Store’s Security Camera Won’t Let Her

Emily Chapman Metzger
Chapman Jewelers, Warsaw, IN

Emily Chapman Metzger has had the privilege of working in the jewelry industry all her life. Having grown up in the business, she felt called to reopen her late father’s jewelry store in her hometown. That dream became a reality in 2010. Chapman Jewelers is an upscale retail store that focuses on diamonds, engagement rings, estate jewelry and designer jewelry lines, along with one-of-a-kind jewelry and gifts.

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It Was Time to Make a Decision. It Was Time to Call Wilkerson.

Except for a few years when he worked as an accountant, Jim Schwartz has always been a jeweler. He grew up in the business and after “counting beans” for a few years, he and his wife, Robin, opened Robin James Jewelers in Cincinnati, Ohio. “We were coming to a stage in our life where we knew we have to make a decision,” says Jim Schwartz. He and Robin wanted to do it right, so they called Wilkerson. The best surprise (besides surpassing sales goals)? “The workers and associations really care about helping us move out own inventory out of the store first. It was very important to us.”

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