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This Jeweler Wants to Forget Her Fall on a Freshly Mopped Floor, But Her Store’s Security Camera Won’t Let Her

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This Jeweler Wants to Forget Her Fall on a Freshly Mopped Floor, But Her Store’s Security Camera Won’t Let Her

Emily Chapman Metzger
Chapman Jewelers, Warsaw, IN

Emily Chapman Metzger has had the privilege of working in the jewelry industry all her life. Having grown up in the business, she felt called to reopen her late father’s jewelry store in her hometown. That dream became a reality in 2010. Chapman Jewelers is an upscale retail store that focuses on diamonds, engagement rings, estate jewelry and designer jewelry lines, along with one-of-a-kind jewelry and gifts.

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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