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This Word is Definitely an Enthusiasm-Booster

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“Definitely!” or “Absolutely!”

WHY TO USE IT: It’s difficult saying words like “definitely” or “absolutely” in a bored voice. These words lend themselves to speaking in a confident manner. Use them and watch your enthusiasm for that new jewelry line become contagious.

Source: Renee Evenson, Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts that Really Get Results


This article originally appeared in the June 2017 edition of INSTORE.

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Thinking of Liquidating? Wilkerson’s Got You Covered

Bil Holehan, the manager of Julianna’s Fine Jewelry in Corte Madera, Calif., decided to go on to the next chapter of his life when the store’s owner and namesake told him she was set to retire. Before they left, Holehan says they decided to liquidate some of the store’s aging inventory. They chose Wilkerson for the sale. Why? “Friends had done their sales with Wilkerson and they were very satisfied,” says Holehan. He’d enthusiastically recommend Wilkerson to anyone looking to stage a liquidation or going-out-of-business sale. “There were no surprises,” he says. “They were very professional in their assessment of our store, what we could expect from the sale and they were very detailed in their projections. They were pretty much on the money.”

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This Word is Definitely an Enthusiasm-Booster

mm

Published

on

“Definitely!” or “Absolutely!”

WHY TO USE IT: It’s difficult saying words like “definitely” or “absolutely” in a bored voice. These words lend themselves to speaking in a confident manner. Use them and watch your enthusiasm for that new jewelry line become contagious.

Source: Renee Evenson, Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts that Really Get Results


This article originally appeared in the June 2017 edition of INSTORE.

Advertisement

SPONSORED VIDEO

Thinking of Liquidating? Wilkerson’s Got You Covered

Bil Holehan, the manager of Julianna’s Fine Jewelry in Corte Madera, Calif., decided to go on to the next chapter of his life when the store’s owner and namesake told him she was set to retire. Before they left, Holehan says they decided to liquidate some of the store’s aging inventory. They chose Wilkerson for the sale. Why? “Friends had done their sales with Wilkerson and they were very satisfied,” says Holehan. He’d enthusiastically recommend Wilkerson to anyone looking to stage a liquidation or going-out-of-business sale. “There were no surprises,” he says. “They were very professional in their assessment of our store, what we could expect from the sale and they were very detailed in their projections. They were pretty much on the money.”

Promoted Headlines

Most Popular