Connect with us

Line Time

This Word is Definitely an Enthusiasm-Booster

mm

Published

on

“Definitely!” or “Absolutely!”

WHY TO USE IT: It’s difficult saying words like “definitely” or “absolutely” in a bored voice. These words lend themselves to speaking in a confident manner. Use them and watch your enthusiasm for that new jewelry line become contagious.

Source: Renee Evenson, Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts that Really Get Results


This article originally appeared in the June 2017 edition of INSTORE.

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Why This Fourth-Generation Jeweler Chose Wilkerson for a Very Special Sale

Parian & Sons of Franklin Lakes, NJ was founded in the early part of the 20th century. But even stores that have successfully made it through the Great Depression, a World War and the Woodstock Generation must come to an end. With no family wanting to continue the tradition, the time was right for Glenn Parian and his wife, Maria, to retire. And what better way to do so than by hiring Wilkerson to help with the store’s liquidation sale. As Glenn puts it, with his credit card machine humming to the tune of up to 200 transactions a day, he couldn’t have done it without Wilkerson. “This is what they do,” he says. “This is what they do for everybody.”

Promoted Headlines

Most Popular