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Tip Sheet: June 2004

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Instore presents ideas for better business

[componentheading]MAKE AN EYE APPOINTMENT[/componentheading]

Here’s a great place to do a talent search for a new salesperson: your local optician’s office. Opticians deal with many of the same issues that jewelers do: 1.) finding merchandise that flatters the wearer; 2.) keeping up with fashion trends; and 3.) helping customers try on a large variety of items. They’re also comfortable with highly-specialized work that requires ongoing training.

Source: Janice Mack Talcott

[componentheading]USE THE WEB FOR MORE[/componentheading]

Doing television ads? Rip a page out of the American Express playbook and send people to your website to see expanded versions of your commercials. No, they won’t probably won’t be as funny (or as expensive) as the Seinfeld-Superman web movies, but that’s OK. For instance, if you use a happy couple in your TV ads, tell viewers that they should visit your website to see other “happy couple” video testimonials.

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Source: Instore

[componentheading]DON’T STRESS THE COMPETITORS[/componentheading]

Great quote for you small, but bold, “Purple Cows” out there from philosopher-poet Mark Twain: “The best swordsman in the world doesn’t need to fear the second-best swordsman in the world. No, the person for him to be afraid of is some ignorant antagonist who has never had a sword in his hand before; he doesn’t do the thing he ought to do. He does the thing he ought not to do, and often it catches the expert out and ends him on the spot.”

Source: Tom Peters, Re-Imagine!

[componentheading]GET IN THE KNOW[/componentheading]

Something got you stumped? Visit our website at Instoremag.com, and go to the editorial section. From the editorial home page, search for any term you want (e.g. “commissions”) and you’ll see a complete list of stories containing the term. We’ve got the past three years of our magazine archived online. It’s a great place to benefit from the accumulated wisdom of Instore’s wide-ranging crew of expert advisors.

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Source: Instore

[span class=note]This story is from the June 2004 edition of INSTORE[/span]

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SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Tip Sheet

Tip Sheet: June 2004

Published

on

Instore presents ideas for better business

[componentheading]MAKE AN EYE APPOINTMENT[/componentheading]

Here’s a great place to do a talent search for a new salesperson: your local optician’s office. Opticians deal with many of the same issues that jewelers do: 1.) finding merchandise that flatters the wearer; 2.) keeping up with fashion trends; and 3.) helping customers try on a large variety of items. They’re also comfortable with highly-specialized work that requires ongoing training.

Source: Janice Mack Talcott

[componentheading]USE THE WEB FOR MORE[/componentheading]

Advertisement

Doing television ads? Rip a page out of the American Express playbook and send people to your website to see expanded versions of your commercials. No, they won’t probably won’t be as funny (or as expensive) as the Seinfeld-Superman web movies, but that’s OK. For instance, if you use a happy couple in your TV ads, tell viewers that they should visit your website to see other “happy couple” video testimonials.

Source: Instore

[componentheading]DON’T STRESS THE COMPETITORS[/componentheading]

Great quote for you small, but bold, “Purple Cows” out there from philosopher-poet Mark Twain: “The best swordsman in the world doesn’t need to fear the second-best swordsman in the world. No, the person for him to be afraid of is some ignorant antagonist who has never had a sword in his hand before; he doesn’t do the thing he ought to do. He does the thing he ought not to do, and often it catches the expert out and ends him on the spot.”

Source: Tom Peters, Re-Imagine!

[componentheading]GET IN THE KNOW[/componentheading]

Advertisement

Something got you stumped? Visit our website at Instoremag.com, and go to the editorial section. From the editorial home page, search for any term you want (e.g. “commissions”) and you’ll see a complete list of stories containing the term. We’ve got the past three years of our magazine archived online. It’s a great place to benefit from the accumulated wisdom of Instore’s wide-ranging crew of expert advisors.

Source: Instore

[span class=note]This story is from the June 2004 edition of INSTORE[/span]

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular