Also, estate jewelry staging tricks and a gemstone event that hit $900,000.
Plus, the case for over-communicating with custom clients.
Plus, a psychology professor's trick for turning bad luck into fuel.
Plus, why "Montana blue" is so much better than "blue."
Firing your best seller, liquidating your showcases, and other advice you didn't want to hear.
Plus, Shane Decker's five-year plan for nervous husbands.
An ex-employee has opened up shop, what to do with shy salespeople, and more questions from Ask INSTORE.
And the right time to bring on temp holiday staff? Very soon!
Plus, how your store can reflect local designers.
And how to size for a customer with a thin finger but big knuckles?
Including advice on dealing with stress and establishing wholesale accounts.
Want to get better service from a large vendor? We have the answer.
Getting the most out of jewelry customers without annoying them? We have some thoughts.
We also answer the question, “Can an employee who resigns take our database with them legally?”
Put the kids on the books? Sure, but they have to actually do some work.
Want your staff to show more initiative? You need to do one of these two things.
And is there anything really wrong with hating on your rival up the street?
And how to put your bench jewelers on display when they aren’t so keen.
And what to do with a chain store superstar who seems to have flamed out once they came to work for you.
Plus how to figure out what to pay for gold you buy off the street.
