It’s about volume, not margin, writes retailer Brian McCall.
Jewelers must buy into tech to keep up with the market.
The Women’s Jewelry Association empowers women to lead and succeed.
Cool stores encourage customers to hang out, says owner Brett Weiler.
No matter how many people on the sales floor, you must stick to the basics of customer service.
Aly Martinez builds on success.
This client's phone manners left something to be desired.
Take a stand and make some noise about it.
The designer pulled out all the stops to stand out with his Beverly Hills boutique.
A scattershot approach won’t work.
Retailer says he’s heard this story before.
Step 1: Create a buying guide.
Tell them your story, says fast-growing retailer.
If you don’t try, nothing will change, says growth expert Elle Hill.
Learn to sell jewelry as the powerful talisman it always has been.
Tapping into jewelry customers’ desire for individuality is the key to retail success.
Hiding among the holiday crowds is a key customer who doesn’t want to be rushed.
Concentrate on custom and healthy vendor relationships to succeed in today’s jewelry retail environment.
Often it’s the message and not the medium that is the problem.
Massive disruption is on the way, and you can’t say you didn’t hear it coming. It always seems there is a calm before the storm —...