How a client stands may tell you what you need to know about whether they're ready to buy.
Here's how to talk to clients when expectations aren't met.
Do this exercise to improve your team's closing ratio.
Sales trainer David Richardson says this is an opportunity to make a client for life.
It involves looking at benefits versus concerns.
This could be extremely important to your sales performance.
You can help him get out.
Pick the right attributes and you will score a real winner.
Here's the fastest way to see how much your team knows about the customers they serve.
Other clients' wedding pictures can help you land the sale.
Tell a romantic story about your clients.
Try this exercise to improve your staff's self-presentation.
Make sure every one of your salespeople is ready to roll.
Salespeople miss 2.5 buying signals for every sale. Here's how to miss fewer.
Dilated is good; constricted is not.
Try to find one specific item to compliment.
Resist raising your voice.
Keep your focus on the item.
A smart way to add meaning to the engagement ring purchase.
WHY IT IS TRUE: The jewelry industry is a place of many remarkable rewards, but also lost sales. Don’t take it personally; just move on. PLAN OF...