The Business: A Challenge to Suppliers: Pitch Quality Not Price I sell diamonds based on what they mean to my clients. Why can’t wholesalers? BY DANIEL...
Time. We never have quite enough of it. But what if every day was Daylight Saving Time, or the end of Daylight Savings Time (whichever one...
In her upcoming, mega-useful holiday store management session, dubbed “Everything I Need To Know, I Learned From Santa!”, Kate Peterson will be providing retailers with a...
PREPARE THY EYES for the awesomeness of brand-new Brain Squad member, Thomas Piotrowski of Delta Diamond Setters & Jewelers in Plymouth, MI, modeling his brand-new Brain...
David Brown: Watches and Repairs BY DAVID BROWN Published in the October 2012 issue Sometimes it’s interesting to compare the performance of the lower profile departments...
YOU DON’T have to be a baseball player rounding third, watching your coach to see if you should go home, to know how useful a hand...
Read business author Bob Sutton’s post about United Airlines losing his friend’s 10-year-old child. Then read the comments on the post. And then read the friend’s...
Columns: Shop: Stay Apprised of Google’s Changes A recent switch changes the way you’re listed. BY RYAN GOFF Published in the September 2012 issue. Google recently...
On Running Your Shop: Old Inventory, Not Margins, Is the Real Problem Know how much inventor y to have. BY DAVID GELLER Published in the June...
On Finances : Make Inventory Beat Your Other Investments But there’s a point Where the returns don’t get any better. BY DAVID BROWN Published in the...
The Business: Shake it up Don’t get stuck doing business “the way it’s always been done.” BY ADAM GRAHAM Published in the September 2012 issue By...
Use specific criteria to judge other stores. Ever wonder how other jewelers handle a price objection or a turnover — or how the staff greets customers...
Are you ready to put the cherry on top of your holiday season with a successful event this year? Not sorta ready. Really ready. If you’re...
David Brown: Monthly Sales — A Flattening Pattern Begins to Emerge BY DAVID BROWN With June data fresh in we are able to compare the equivalent...
Results are not yet final, but we’re getting eye-opening results regarding social media in this year’s annual “Big Survey” (coming in October’s INSTORE). P.S. The survey...
THE COMPETITION will scream, and the purists will grumble. But if your batting average is down and you’re no longer hitting home runs on the sales...
The Business: Cool Stores: A Definition It starts with an act of reaching, but not for a dusty old dictionary. BY TERRY W. CHANDLER Published in the...
Location, location, location. The retail mantra that’s so nice, we say it thrice. Does your store benefit from a killer location? Or maybe not so much?...
If I Owned A Jewelry Store: Stephen A. Wilson Complexity expert and author wages war on bloated processes and shopping environment sameness. BY THE INDESIGN TEAM...
Me? I'm going to build my skills at producing video.
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