My last couple of articles have dealt more with the science part of merchandising. Certainly the mechanics of buying and inventory management is critical to the...
Other writers in this space have criticized jewelry stores for looking and feeling like museums. I don’t think that criticism is fair — to museums....
AT A TIME OF the year when many are still on holiday mode, and with talk in the media of another possible recession, I must confess...
WHY IT’S TRUE Everybody has a bad day now and then, they deal with it, and it’s over. Some people, however, allow this to block their...
Remember what we’re really selling. [dropcap cap=THE] other day, I had a young woman come into my shop with a diamond ring her grandmother had left to her. She had been...
Cut to the chase with this surpriseing tactic.
With prices so high, don’t let flakes of gold float out the door! [dropcap cap=T]o minimize and recover waste as well as to prevent theft,...
Get to the source of the colored stone conundrum. [dropcap cap=NOT LONG AGO,] Starbucks did a survey that indicated 38 percent of American consumers would...
Author and retail expert draws from best retail practices across industries to build his dream jewelry store. [span class=note]George Whalin is president and CEO of...
Winner of 2010’s contest says that the accolade pays benefits every day. This article originally appeared in the August 2011 edition of INSTORE. Being chosen as...
Aged inventory is like plaque in your arteries — it restricts your cash flow. To boost turn and start generating cash flow, you must manage inventory...
Find happiness in your business, and you’ll love what you do.
Caving in on markup undermines your integrity and profit.
Higher metal prices may require you to adjust the way you sell custom. [dropcap cap=A]cross the country jewelers are still repairing and making new jewelry;...
WHY IT’S TRUE Today’s standard of performance is yesterday’s standard of excellence and tomorrow’s standard of mediocrity. PLAN OF ACTION Assuming you have a handle on...
I will share with you the concepts and strategies that I have successfully implemented to manage my inventory in the past. However, I will not be...
We buyers have no problem buying beautiful jewelry. Between the appreciation of great design and the thrill of the hunt, it is an exciting task. But...
The recession may have passed, but don’t think we’re headed back to the good old days. [dropcap cap=I]N MY TIME talking with bench jewelers or corresponding...
Some customers are too attached to “NO”. [dropcap cap=MY HUSBAND GEORGE AND] I have a shop by the name of Diana Heimann Jewelry Salon located inside...
WHY IT’S TRUE Hockey great Wayne Gretzky once said that he never follows the puck. Instead, he acknowledges that he skates to where he knows the...
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