Waiting for the holidays to save your bacon ... again? It doesn't have to be this way, says Shane Decker.
If they don't do this, then you’ve probably got yourself a clerk.
Doing this is anything but an admission of incompetence.
Shane Decker identifies the ultimate sales killers.
When it comes to company benefits, a little goes a long way. Here's how to make the most of yours.
When customers raise objections, they’re really giving you clues on how to close the sale.
With these handy tools in your selling arsenal, you will be able to close any customer.
Almost everybody who comes into your store is there to buy. And they will … if only you let them.
Knowing which you are can determine how much you close.
It’s easy to blow a sale when the customer asks you, ‘What does it cost?’ Here's how to respond.
Technical information can help you make sales. But be very careful not to go overboard.