When a male client worries that his wife doesn’t like jewelry, sell him one of these four products.
Perfect practice every other week with your sales team can lead to new heights for your business.
This easy sales technique can create huge diamond sales in your store.
For a successful holiday season, practice, practice, practice.
Connect with clients through reassurance, friendliness and genuine questions.
Taking care of the small things during your busy season can yield big results.
To deliver an unforgettable holiday experience, you have to be on top of your sales game.
Make it easy for customers to tell you how they feel about your store.
Two dozen things that help you make that important sale.
They can derail any sale if you’re not careful.
One of the biggest problems for salespeople is too much talking to clients and not enough listening.
Selfish salespeople cost companies a lot of money.
All the money you make starts with your sales manager. When it comes to earning, everything except a phone call starts at the front door. Here...
If you want awesome reviews, this is where it all starts.
While the fundamentals of sales haven’t changed, the client — and their expectations — have. The fundamentals of selling haven’t changed and never will. But what...
Sales skills don’t necessarily make a great one; the abilities to lead, motivate and delegate do. Your ideal sales manager is probably not your top salesperson....
What you do after the sale is just as important as what happens in your store. Recently, I bought a Toyota Tacoma TRD Off Road. Soon...
When your client truly understands just what makes a diamond special, she won’t leave without one.
Greeting from the “sweet spot” isn’t just good business, it’s old-fashioned manners Most people decide within the first 30 seconds whether or not they are staying...
The credit card commercial asks, “What’s in your wallet?” But if you’re selling jewelry, the answer doesn’t matter. It’s what’s in the client’s wallet that matters....