The keys to a better life and better results are a positive attitude and a dedication to self-improvement.
You’re ready for your final close, and he starts negotiating.
Part 2 of 3 columns on better sales-floor negotiating.
Every store should have a list of non-negotiable principles.
Quickly build rapport by crossing the great divide — get out from behind that showcase!
Want to create a sales superstar? Use these questions to determine if you have a gem to start with.
Shane Decker reminds us that shopping your competition with a checklist can help your salespeople.
One of the simplest sales in jewelry is the 'clerk ticket.' Don't mess it up!
Last month, Decker said to listen with your eyes and close with finesse. Here are more tips to help do that.
Simple observation of a customer will help you smooth the close.
Here are 9 rules to ensure your commissions inspire sales, not discontent.
Here’s a sales technique that could sell you hundreds more diamonds.
Give your customers a loupe, and they may just give you the sale.
Stop negotiating. But if you have to, abide by these six rules.
If everyone knows the right-hand rule, your closing ratio could increase 50 percent or more.
Share the Rules If everyone knows the Right-Hand Rule, your closing ratio stands to increase 50 percent or more. The situation: you’ve got a customer looking...
Analyze your presentation while the customer is still in front of you and your closing ratio will go up.
Bring back the age-old paper receipt, and start making more add-on sales.
Give the customer — and yourself — the freedom that comes with an undefined budget.
Identify your staff's strengths and make sure everyone is reading from the same playbook.
Advertisement