HOORAY FOR APRIL! The beginning of the second quarter snapped a three-month decline in sales at independent jewelry stores, with same-store sales surging 22 percent on-year...
The Business: The Lighter Side From Customers’ Antics To Their Wisdom (Teeth) BY CLIFF YANKOVICH Published in the July 2014 issue A peek at the funny...
David Brown: Within Your Means Are you living off your sales or your profit? BY DAVID BROWN Published in the July 2014 issue. Do you have...
Following a period of sluggish results, April has seen an impressive turnaround in results for the average U.S. jeweler. Same-store sales were up from $84,260 for...
Here are a few tips for having the right body language.
It really doesn't help you to keep saying "No one loves their customers more than we do."
One of the most common questions we get from jewelry-store owners is about the inventory level they should carry in their store. How much is enough?...
BY INSTORE TEAM Published in the May 2014 issue 78% YES, I DO We absolutely do! If it compliments their wardrobe then throw it on! Or...
Plus, the final word on whether you should hand-write or print address labels.
Resurrecting the Sale A tale of one customer provides a valuable lesson on assumptions. BY BILLY METZER Published in the May 2014 issue. I had a...
You may hate the idea, but a budget keeps you on track.
Sales Truths: Sales Training Frequently Falls Flat Without Follow-Up BY DAVID RICHARDSON Published in the May 2014 issue. SALES TRUTH: The cellphone is a wonderful technology...
SALES FLOORYour Home as a Fortress The spate of home invasions targeting jewelers last year highlighted the domestic threat to people in the industry. If someone...
Michael Lebowiz: Risk-Free Holiday Spice A strategic memo strategy can fill holes and add interest during the peak season. Published in the May 2014 issue Memo...
David Geller: Cost of a Bad Salesperson Look at how much a poor performer drags you down. Published in the May 2014 issue In general, sales...
Find out why they said no and close the sale.
BY KATE PETERSON Editor’s Note: Real Deal scenarios are inspired by true stories, but are changed to sharpen the dilemmas involved. The names of the characters...
Get a jump-start on your merchandising planning and be better prepared to buy at the show with seven handy merchandising forms from Sally Furrer. Get a...
PUBLISHER’S NOTE BE PREPARED A few pointers to think about before hitting the shows this year BY DAN KISCH Published in the April 2014 issue When...
On Store Ownership: Many Hats, One Head Delegate all you want, but ownership has its own set of rules. BY DAVID BLITT Published in the April...
Advertisement