Shane Decker says too many owners give up too quickly.
One tip involves a jeweler who allowed a client to pour his own gold.
Sales trainer David Richardson says this is an opportunity to make a client for life.
What exactly is SEO?
Bosses and workers often have different ideas on what’s equitable. Here’s how to make everyone happy.
Seize on this date to own the ideas of truthfulness and trust in your community.
Our Edge Retail Academy data pool has expanded and now includes just under 1,000 stores. Our data, which includes stores with at least three years of...
Your managerial planning for the month starts here.
If you don't know some of these brands, they're worth checking out.
When you need a phrase to stick in the mind, try this trick of sound.
Focus is on origins, rarity and benefits to gem-producing countries.
Don't miss "the right-hand close."
92% of all stores don't have one.
An appraiser undervalued a client's jewelry donation to the university.
If you don’t try, nothing will change, says growth expert Elle Hill.
David Geller’s failure in business led to success as a retailer and later as a consultant.
He would never have been in position to succeed if he hadn’t failed first.
Throw away the excuses and renew your perspective.
Learn to sell jewelry as the powerful talisman it always has been.
An industry journalist asks herself: 'What if I were a superhero?'