Just completed “The Energy Bus” by Jon Gordon, a book that obviously has reached a responsive audience, as it remains on the business best-seller charts six...
Okay, so some of you weren’t able to get away from your stores for a day or two to come see us at the SMART Show...
A gallery of retailer reactions to the education program at this year’s SMART Show: "Martin Lindstrom was amazing!" – Lori Roy of Pearce Jewelers in West...
The Business: An Endangered Species Hunting down the last untreated gemstone BY CARA WILLIAMS Published in the May 2013 issue He was the global poster child...
Do You — or Don’t You: Do You or Don’t You Sell Medical Jewelry, Such as Bracelets or Dog Tags That Can Convey Personal Health Care...
Spiff of The Month: Win the Lottery! BY INSTORE TEAM Published in the May 2013 issue. In this retail version of the ever-popular state lottery,...
SALES FLOORHorrible Bosses A study done by Georgetown University’s McDonough School of Business found that one in four workers admitted being uncivil to customers or colleagues...
9 key points to remember to help increase your peace of mind.
Sales Truths : Put a Fork in Me … I’m Done! BY DAVID RICHARDSON Published in the May 2013 issue. WHY IT IS TRUE: You survived...
And make more money while you’re at it BY DAVID GELLER Published in the May 2013 issue. Do you provide a warranty on your work? Certainly,...
David Brown: Reining in Overheads How to keep those costs in check BY DAVID BROWN Published in the May 2013 issue I often like to compare...
On Selling: Just One More Thing … Steal a line from TV Detective Columbo to make an extra $100,000 a year BY STEVEN KRETSER Published in...
The fifth annual SMART Jewelry Show Chicago is now officially a wrap. The show set a new attendance record, drawing almost 10% more visitors than our...
Here’s list of 28 things to do all the time, every time, with every client, from sales trainer Shane Decker. He shared this list during his...
On Sales Strategies: It’s All About You A salesperson is a store’s No. 1 asset BY SHANE DECKER Published in the May 2013 issue. In any...
Yesterday was “Day Zero” at the SMART Show — our annual pre-show day of education conferences, featuring our biggest pre-show slate yet with 43 sessions, including...
Hiring photographers to shoot inventory, analyzing growth rate, and more.
In Florida for a few days prior to our fifth annual SMART Show. From Monday to Wednesday, my primary goal in life will be finishing a...
BY KATE PETERSON Editor’s Note: Real Deal scenarios are inspired by true stories, but are changed to sharpen the dilemmas involved. The names of the characters...
SALESSmall Things The late great Woody Justice once told us how he struck up what was to become an important relationship with an Indian diamond supplier...
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