True Tales: A Fine Thanks
Published in the May 2014 issue
A FINE THANKS
I sold Eddie a few pieces of jewelry and over time he became a regular customer of mine.
He came in one day and bought a necklace (his most expensive purchase yet) and shared with me he would soon be shopping for a new diamond engagement ring.
I followed up the sale by mailing him a thank-you card, saying something like, “I’m sure she loved it, can’t wait to see you again soon.”
Soon after, a woman came into my store and asked for me by name. She had a photocopy of my thank-you note and accused me of having an affair with her husband, Eddie.
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I told her she was mistaken (not giving many details), and she got even more irate. Since she was making a scene at this point, I asked her to leave the store.
But she had just one more question for me: “You’re telling me that you send a hand-written thank-you card to every customer of yours?”
I reply: “Yes, actually I do.” And I showed her my stack of receipts and cards for the week.
She left.
I saw Eddie many months later, and he mentioned that he was going through a divorce. — Jen Foster, David Douglas Designs, Marietta, GA