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True Tales

True Tales: A Warranty’s Fine Print

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True Tales: A Warranty’s Fine Print

Published in the July 2014 issue

A guy walks in and is looking at birthstone rings. He asks if we have a warranty. Then proceeds to ask: “If my girlfriend punches someone in the face and bends a prong, would that be covered?” Strange customers. Everybody’s got some. – Ty Tanner, Tanco Creations Jewelry, Azle, TX

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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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