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True Tales

True Tales: An Engaging Story

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Strange stories from the front lines

?A young woman started coming to our store to look at a certain engagement ring early in the year ? like February or March. She kept on coming back, bringing a different friend or family member each time. One day in June, her fianc? came in and asked to see the ring she was looking at. He liked it, and immediately wrote a check for it. After we sized it, he asked if we could gift-wrap it so it looked nothing like a ring. We wrapped it in a ring box, and then put the ring box inside a bigger box that was about the size of a box you’d put a coat in. To make the box heavier, we even put some fence-post ends in it. In short, there’s no way anyone would have ever thought this was a ring. As for the rest of his plan, he told us that the next day, he would invite her to the store to see the ring, which at that point, would obviously not be there. They came, and I had to tell her that the ring was no longer in stock which was, of course, quite true. Her tears started to flow. All I could say was that I was sorry. It turns out that they were having an engagement party that night with friends and family from around the country. He proposed at the party, and apologized for not being able to get the ring, saying he had bought a larger gift to help smooth things over. She unwrapped, and unwrapped, and unwrapped … and, finally, came across a small box with the ring she loved so much. When they told me the story, she said she thought I was the best actor she had ever met. It’s now 20 years later and we still laugh about that sale!? 

PAT G.,
YAKIMA, WA 

?A man asked me for an engagement ring with no center-stone. He selected a platinum mounting with the longest prongs in the showcase, asking us to size it to fit his pinkie finger. When he picked up his new ring, we saw him start using the prongs to clean under his fingernails. Turns out, he had bought the mounting so he would always have a nail cleaner ?on hand’, so to speak. His girlfriend complained frequently about his fingernails, which were ? I had to agree ? pretty long and dirty. 

STEVE Q.,
CHICAGO, IL 

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True Tales

If She Didn’t Like the Platinum, She Really Won’t Like the Moissanite

This real customer wanted the sheen of sparkly copper.

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A customer sent her fiancé into the store with a piece of copper wire coated with a sparkling something. He said she wanted a ring just like it in platinum with the same finish. We told him there was no finish available to re-create what he was showing us. We called a month later to tell him his platinum band was ready for pickup. When they came in, she became quite snarly because the sparkle finish she asked for was not there. We tried to explain, but she was not hearing us. She said she needed the sparkle to remind her every day of “the sparkle in their lives.” She demanded to know why it took us a month to tell her it was not possible. We explained that we had told her fiancé the day he came in. When she glared at him and asked why he didn’t tell her, he just looked at the floor. (She is 5 foot tall. He is 6 feet 4 inches.) She refused the platinum band we had special-ordered and walked out of the store. We were left to wonder what will happen when she finds out the focal stone in her engagement ring isn’t the 1.5-carat diamond she thinks it is, but rather a stunning moissanite at a tenth the price?

Provided anonymously to INSTORE’s Big Survey

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True Tales

A 5-Carat Diamond Wasn’t Big Enough for This Client

Go big or go home? A jeweler wishes this customer would.

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A CLIENT LOOKED at many different fancy yellows, each above 5 carats, for over six months with countless meetings and still couldn’t decide. The most recent excuse? “It’s just not big enough.”

Provided anonymously to INSTORE’s Big Survey

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True Tales

‘Even If You Were Cher, I Wouldn’t Loan You This Jewelry!’

An owner refuses to fall for this dumb yet real scam artist.

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ONE DAY, a limo pulled into my parking lot. The young lady who alit claimed to be the P.A. for Cher. She went on to pick out pieces from my case that she swore would work in that night’s performance and be returned the next day. I informed her if the star herself walked in, I wouldn’t hand over thousands of dollars worth of jewelry “on loan.” She called me some nasty names and left. Seems Cher was not performing anywhere near the East Coast that night and it was just a scam. Oh well! — James Doggett, Doggett Jewelry, Kingston, NH

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