True Tales: Learning Curve

Published

9 years ago

March 17, 2015

Definitely not hematite.

Many years ago my new salesperson “Nancy” was so excited when I came back from lunch. She was beaming with pride about how a gentleman had come in and asked for a hematite pendant in a cage. So she found a stone, put it in a silver cage, put a chain on it, boxed it, and took payment. What she didn’t know was I had knocked over a Speidel display at closing and in the rush, threw all the ball bearings in a cigar box, and being a newbie she mistook a ball bearing for a hematite bead. Sadly, it was a cash sale so I couldn’t track it for a refund. — Gayle Chinn, Chinn Jewelry, Royal Oak, MI

When I was 12 years old and apprenticing for a jeweler in an upscale store, in an effort to teach me about setting stones, the jeweler handed me a silver marcasite brooch about 3 inches in diameter and asked me to clean it up as best I could. Thinking I knew everything already, I took it straight over to the buffer and had at it. I quickly threw it in the ultrasonic and then straight into the steamer! … It looked as if it was snowing in the room. The jeweler allowed me to rattle and steam out all of the marcasites in order to give me practice setting over 400 new ones! Here is the best part: I can’t wait to teach my son the same lesson. — Mark T., Sacramento. CA

This article originally appeared in the April 2015 edition of INSTORE.

This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”