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True Tales: Mystery Meat

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True Tales: Mystery Meat

A customer and her husband came in to get a watch battery. While our jeweler was working on the watch I offered to clean her cluster-style engagement ring. As soon as she took it off I knew something was “in the air.” I dropped it in the ultrasonic and let it buzz for about 5 minutes. I hit it with the steamer and bam! — the most horrendous smell preceded something flinging upwards into my eye. Once I blinked the sting away I checked the undercarriage and the smell almost knocked me over — underneath was a nasty build-up of gunk. I held my breath as I used a long brush, tweezers and a dental hook to scrap it away. When I couldn’t stomach it anymore I dipped it in the ultrasonic and hit it with one more blast of steam (eyes closed), grabbed the watch and returned to the customer. I explained to her that the ring was worn and she might want to remove her jewelry before applying lotion. She mentioned she smelled an odor coming from the ring the week before, and I explained that an open back is bad news for funk. That’s when her lightbulb went off. She told me she wore her ring preparing meatloaf a few weeks back. I started to taste my lunch and excused myself to rinse my eye and wash my hands. Every time I see a cluster ring I still turn green. — Elysia Demers, Barnhardt Jewelers, Spencer, NC

This article originally appeared in the February 2016 edition of INSTORE.

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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True Tales

True Tales: Mystery Meat

Published

on

True Tales: Mystery Meat

A customer and her husband came in to get a watch battery. While our jeweler was working on the watch I offered to clean her cluster-style engagement ring. As soon as she took it off I knew something was “in the air.” I dropped it in the ultrasonic and let it buzz for about 5 minutes. I hit it with the steamer and bam! — the most horrendous smell preceded something flinging upwards into my eye. Once I blinked the sting away I checked the undercarriage and the smell almost knocked me over — underneath was a nasty build-up of gunk. I held my breath as I used a long brush, tweezers and a dental hook to scrap it away. When I couldn’t stomach it anymore I dipped it in the ultrasonic and hit it with one more blast of steam (eyes closed), grabbed the watch and returned to the customer. I explained to her that the ring was worn and she might want to remove her jewelry before applying lotion. She mentioned she smelled an odor coming from the ring the week before, and I explained that an open back is bad news for funk. That’s when her lightbulb went off. She told me she wore her ring preparing meatloaf a few weeks back. I started to taste my lunch and excused myself to rinse my eye and wash my hands. Every time I see a cluster ring I still turn green. — Elysia Demers, Barnhardt Jewelers, Spencer, NC

This article originally appeared in the February 2016 edition of INSTORE.

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

Promoted Headlines

Most Popular