Connect with us

True Tales: No Right Answer

Published

11 years ago

on

True Tales: No Right Answer

BY THE INSTORE TEAM

True Tales: No Right AnswerPublished in the March 2013 issue.


We had a gentlemen come in with a Movado Museum watch in the box. He said it did not work. I smiled and said that it was probably the battery. Sure enough, the battery had been replaced over two years ago! I brought the watch back out front and said, “Wow, you got two years out of that battery,” thinking that he would be at least a bit grateful. Instead, he said, “I only wore it a few times!” Then went on to tell me that he will never shop in my store again. — Karen Fitzpatrick, Harris Jewelers, Rio Rancho, NM

Related Topics:

click to Comment(Comment)
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Wilkerson: “They Feel Like Family”

Newton’s Jewelers in Fort Smith, Ark., was a true institution. But after being at the helm for most of his life, owner (and descendent of the original founder) Kelly Newton decided it was time to retire. He chose Wilkerson to handle the sale. “I’ve known the owners of Wilkerson for a long, long time. I felt at home with them,” he says. The final retirement sale was just a “blast” and the Wilkerson sales team made it so very simple and straightforward, says Newton. Would he recommend Wilkerson to others? Absolutely. “They’ve done incredible work,” says Newton. “They feel like family.”

Promoted Headlines

Most Popular

True Tales

True Tales: No Right Answer

Published

11 years ago

on

True Tales: No Right Answer

BY THE INSTORE TEAM

True Tales: No Right AnswerPublished in the March 2013 issue.


We had a gentlemen come in with a Movado Museum watch in the box. He said it did not work. I smiled and said that it was probably the battery. Sure enough, the battery had been replaced over two years ago! I brought the watch back out front and said, “Wow, you got two years out of that battery,” thinking that he would be at least a bit grateful. Instead, he said, “I only wore it a few times!” Then went on to tell me that he will never shop in my store again. — Karen Fitzpatrick, Harris Jewelers, Rio Rancho, NM

Related Topics:

click to Comment(Comment)
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Wilkerson: “They Feel Like Family”

Newton’s Jewelers in Fort Smith, Ark., was a true institution. But after being at the helm for most of his life, owner (and descendent of the original founder) Kelly Newton decided it was time to retire. He chose Wilkerson to handle the sale. “I’ve known the owners of Wilkerson for a long, long time. I felt at home with them,” he says. The final retirement sale was just a “blast” and the Wilkerson sales team made it so very simple and straightforward, says Newton. Would he recommend Wilkerson to others? Absolutely. “They’ve done incredible work,” says Newton. “They feel like family.”

Promoted Headlines

Most Popular