Instead of a lot of text this week, how about a few videos? Namely, a new video series of “True Tales” now launching on our site. Our premiere videos feature a customer who makes a rather stimulating request, an on-again off-again sale, and a basic story of a whopper sale.
We captured retailers at the SMART Show Chicago talking about funny/weird/memorable things that happened in their stores, and we’ll be releasing them in coming weeks until we run out.
P.S. And we’re always open to receiving more. Got a video tale to tell? Respond below with your email and I’ll follow up with information on how you can get your content to us.
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Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success
After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone.
Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently.
The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.
