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True Tales: Pet Peeved

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?This lady came in, interrupting one of our sales associates (who was working with a customer), by announcing, ?I’m here now, I’d like to see some pearls.’ We got another sales associate to help her, and she immediately asked if the window by the pearls could be opened so she could see and talk to her poodle, which was in her car. After looking at pearls, she wanted to look at some gold jewelry. She walked outside, and moved her car three spaces down, so it was near the gold jewelry. Then she asked that that window be opened. Every minute or two, she would stop and go to the window to talk and wave to her poodle. When she went to look at items in our estate collection ? same thing. She told us she did this because she didn’t want her dog to get nervous in her absence. After she left, we all felt so bad for her dog because we knew that, if he wasn’t already, he’d turn out to be as neurotic as she was.? 

HOPE W.,
BLOOMINGTON, MN 

?A few days before Christmas in 1982. Right at closing time, two men step into the store, ducking behind the front door as if hiding from someone outside. Obviously, we immediately went on high alert. After a few moments they begin to browse. In 10 or 15 minutes, they selected a dozen or so items and said they would take them all. All the while, we’re standing there, hands on phones, fingers on buttons, waiting for the inevitable. Finally, we take their credit card for processing and discover that it is Stephen Stills from Crosby, Stills, Nash and Young, buying for his staff. Once our hearts finally slowed down, it ended up being one of our best holiday-season sales days ever.  

KEITH H.,
BOULDER, CO

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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True Tales

True Tales: Pet Peeved

Published

on

?This lady came in, interrupting one of our sales associates (who was working with a customer), by announcing, ?I’m here now, I’d like to see some pearls.’ We got another sales associate to help her, and she immediately asked if the window by the pearls could be opened so she could see and talk to her poodle, which was in her car. After looking at pearls, she wanted to look at some gold jewelry. She walked outside, and moved her car three spaces down, so it was near the gold jewelry. Then she asked that that window be opened. Every minute or two, she would stop and go to the window to talk and wave to her poodle. When she went to look at items in our estate collection ? same thing. She told us she did this because she didn’t want her dog to get nervous in her absence. After she left, we all felt so bad for her dog because we knew that, if he wasn’t already, he’d turn out to be as neurotic as she was.? 

HOPE W.,
BLOOMINGTON, MN 

?A few days before Christmas in 1982. Right at closing time, two men step into the store, ducking behind the front door as if hiding from someone outside. Obviously, we immediately went on high alert. After a few moments they begin to browse. In 10 or 15 minutes, they selected a dozen or so items and said they would take them all. All the while, we’re standing there, hands on phones, fingers on buttons, waiting for the inevitable. Finally, we take their credit card for processing and discover that it is Stephen Stills from Crosby, Stills, Nash and Young, buying for his staff. Once our hearts finally slowed down, it ended up being one of our best holiday-season sales days ever.  

KEITH H.,
BOULDER, CO

Advertisement

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular