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True Tales: Pet Peeved

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?This lady came in, interrupting one of our sales associates (who was working with a customer), by announcing, ?I’m here now, I’d like to see some pearls.’ We got another sales associate to help her, and she immediately asked if the window by the pearls could be opened so she could see and talk to her poodle, which was in her car. After looking at pearls, she wanted to look at some gold jewelry. She walked outside, and moved her car three spaces down, so it was near the gold jewelry. Then she asked that that window be opened. Every minute or two, she would stop and go to the window to talk and wave to her poodle. When she went to look at items in our estate collection ? same thing. She told us she did this because she didn’t want her dog to get nervous in her absence. After she left, we all felt so bad for her dog because we knew that, if he wasn’t already, he’d turn out to be as neurotic as she was.? 

HOPE W.,
BLOOMINGTON, MN 

?A few days before Christmas in 1982. Right at closing time, two men step into the store, ducking behind the front door as if hiding from someone outside. Obviously, we immediately went on high alert. After a few moments they begin to browse. In 10 or 15 minutes, they selected a dozen or so items and said they would take them all. All the while, we’re standing there, hands on phones, fingers on buttons, waiting for the inevitable. Finally, we take their credit card for processing and discover that it is Stephen Stills from Crosby, Stills, Nash and Young, buying for his staff. Once our hearts finally slowed down, it ended up being one of our best holiday-season sales days ever.  

KEITH H.,
BOULDER, CO

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Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

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True Tales

True Tales: Pet Peeved

Published

on

?This lady came in, interrupting one of our sales associates (who was working with a customer), by announcing, ?I’m here now, I’d like to see some pearls.’ We got another sales associate to help her, and she immediately asked if the window by the pearls could be opened so she could see and talk to her poodle, which was in her car. After looking at pearls, she wanted to look at some gold jewelry. She walked outside, and moved her car three spaces down, so it was near the gold jewelry. Then she asked that that window be opened. Every minute or two, she would stop and go to the window to talk and wave to her poodle. When she went to look at items in our estate collection ? same thing. She told us she did this because she didn’t want her dog to get nervous in her absence. After she left, we all felt so bad for her dog because we knew that, if he wasn’t already, he’d turn out to be as neurotic as she was.? 

HOPE W.,
BLOOMINGTON, MN 

?A few days before Christmas in 1982. Right at closing time, two men step into the store, ducking behind the front door as if hiding from someone outside. Obviously, we immediately went on high alert. After a few moments they begin to browse. In 10 or 15 minutes, they selected a dozen or so items and said they would take them all. All the while, we’re standing there, hands on phones, fingers on buttons, waiting for the inevitable. Finally, we take their credit card for processing and discover that it is Stephen Stills from Crosby, Stills, Nash and Young, buying for his staff. Once our hearts finally slowed down, it ended up being one of our best holiday-season sales days ever.  

KEITH H.,
BOULDER, CO

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SPONSORED VIDEO

Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

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