Connect with us

True Tales

True Tales: Something’s Rotten

Published

on

?I had a lady come in around Christmas to drop off her wedding ring for cleaning. It was a ring with a box-style head. As I cleaned it, I noticed that under the head, the ring was packed with white cookie dough, so when she came in to pick up the ring, I joked with her about doing a lot of holiday baking. She replied that she hadn’t made any cookies, but she had made a meatloaf a few days ago. Yuuuuck!? 

SUE P.,
ESCANABA, MI 

?Let’s face it… lots of men are dumb about jewelry. We had a woman who loved big jewelry and she met a man at church. He drove a cement truck and it was apparent he had never purchased fine jewelry before. She came in and looked at engagement rings with two-carat diamond centers and triple-row invisible-set mountings. When the man came in with her, he announced that she could have anything that she wanted, so she selected a ring. When he found out the price, I thought he would faint. He got angry. She offered to pay for half of the ring as she was not going to settle for smaller. He could not pay for the ring and we could not get him financed. In the end, the couple did not get engaged … all because of the ring. We spent many hours trying to keep the sale alive and keep the couple together. Since that incident, when a man tells me he’ll select the diamond and let his lady select any mounting that she wants, I suggest that he qualify his offer as such: ?Darling, my budget for the mounting is $X,XXX and you can have any mounting that you like within the budget.’ This has been very helpful for the less-than-savvy jewelry buyer.? 

BRAD F.,
SCOTTSDALE, AZ 

?A male customer was very interested in a black jade men’s ring we had made in 14K yellow gold. I told him the ring was ?seven ninety five? and he told me he had to ?think about it?. He came back a few hours later ready to purchase the ring. He handed me a $10 bill. I was so shocked it took me a minute to respond.? 

NIHALA H.,
HEALDSBURG, CA

Advertisement

Advertisement

VIDEO HIGHLIGHT

Wilkerson Testimonials

Texas Jeweler Knew He'd Get Only One Shot at a GOB Sale, So He Wanted to Make It Count

Most retailers only have one GOB sale in their lifetimes. This was the case for Gary Zoet, owner of Shannon Fine Jewelry in Houston, Texas. “Wilkerson has done thousands of these sales,” says Zoet. “I’ve never done one, so it’s logical to have somebody with experience do it.” The result exceeded Zoet’s expectations. Wilkerson took care of everything from marketing to paperwork. When it’s time for you to consider the same, shouldn’t you trust the experts in liquidation?

Promoted Headlines

Want more INSTORE? Subscribe to our newsletter.

Comment

True Tales

You Won’t Believe Why This Customer Returned a Ring

He had really high standards.

mm

Published

on

A male customer ordered a $4,000 platinum band, which shortly arrived from Germany. He holds it up and puts it on; it fits perfectly. Then he peers intently inside the ring. “The third hallmark is a fraction out of line,” he says. We send it back to Germany and it duly arrives with the hallmark totally lined up. The customer comes in and says that he doesn’t want this ring as it’s like buying a Mercedes and the salesman dings the wing: he repairs it, but would you want a damaged Mercedes? Left me speechless. The customer still has a credit three years later. — Gordon Lawrie, Eidos, Santa Fe, NM<.

Continue Reading

True Tales

This Jeweler Had to Get Innovative with a Penis Ring

In emergencies, release latch.

mm

Published

on

A lady came to get a ring for her boyfriend’s penis. We suggested that it would not be a good idea to get one that does not open as that could end up being dangerous. We had to get an arthritic shank from Stuller and make one that opens and closes like a mini baby bangle. Gene Arthur, Arthur’s Jewelry, Reidsville, NC 

Continue Reading

True Tales

Funny But True: You Can’t Make These Surprising Stories Up

The joy of surprises…

mm

Published

on

Customer was in the store buying his wife a surprise anniversary gift when his phone rang and we overheard him explaining that he was someplace else. His wife walks in to pick up her surprise gift to him while still on the phone with him. Ended up nicely, but the surprise gifts were no longer a surprise!

Customer came in on Friday to pick up a $60,000 ring we created. The next day, his girlfriend came by to scream at us for not having finished the ring. We just had to take it.

Provided anonymously to INSTORE’s 2016 Big Survey

Continue Reading

Most Popular