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True Tales: Short-Lived Happiness

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Stories from the front lines of retail 

A nice, enthusiastic guy calls several times, making sure we would be ready for him to bring in his girlfriend for an engagement ring. He says, “Money is no object. I have a great job and it is full time.”
At noon, he comes in the door with a very surprised, scared, nervous girlfriend. We help her make three choices for an engagement ring. She has tears in her eyes. We’ve been chatting back and forth and I ask how long have they been together. “One month” was the answer. They left with him saying he’d be back to finalize the deal. He never did return. A month later he came in and asked if we were hiring. I had to tell him no. He hung his head and left. I felt sorry for him and wondered about his girlfriend. From the happiest guy in the world to the most sad in just 30 days.
— TERRY AND SANDY SMITH

GOLDSMITH JEWELERS, LITTLE FALLS, MN

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Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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True Tales

True Tales: Short-Lived Happiness

Published

on

Stories from the front lines of retail 

A nice, enthusiastic guy calls several times, making sure we would be ready for him to bring in his girlfriend for an engagement ring. He says, “Money is no object. I have a great job and it is full time.”
At noon, he comes in the door with a very surprised, scared, nervous girlfriend. We help her make three choices for an engagement ring. She has tears in her eyes. We’ve been chatting back and forth and I ask how long have they been together. “One month” was the answer. They left with him saying he’d be back to finalize the deal. He never did return. A month later he came in and asked if we were hiring. I had to tell him no. He hung his head and left. I felt sorry for him and wondered about his girlfriend. From the happiest guy in the world to the most sad in just 30 days.
— TERRY AND SANDY SMITH

GOLDSMITH JEWELERS, LITTLE FALLS, MN

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

Promoted Headlines

Most Popular