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True Tales

The Old Man Who Could Not Escape Our Bathroom

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An aged gentleman comes into our store to pick up a job. He asks to use our bathroom. After an extended period of time, I am getting concerned about whether he has “fallen in” or passed out in there. A couple minutes later, I hear a faint knocking from within. Then the phone rings and it’s this guy calling, telling me he cannot get out of the bathroom. I run over to the door and yell, “Just pull down on the door handle.”  He replies, “I have been trying, but it won’t open.” My next step is to get a safety pin to unlock the door when all of a sudden he opens the door and walks out. I apologize about the difficulty he had getting out of the bathroom, only to find out he had been struggling with the locked janitor’s closet on the other side of the sink. I pray that he can find his way home. — Told anonymously to INSTORE’s Big Survey, 2016


This article originally appeared in the June 2017 edition of INSTORE.

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True Tales

That Time the Manager Got Blown Across the Showroom By Electric Wires

The staff came to his rescue … from mouth-to-mouth.

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I had a great assistant manager who also happened to be very handy doing repairs around the store. One time, he was working on an electrical problem in the island in the front of the store. Somehow, some of the wires got crossed and blew him back onto the floor in a pile of debris in the center of the island semi-conscious. Another employee, a part-time ambulance attendant, asked, “Should I give him mouth-to-mouth?” And the chorus replied, “No, let him lie!” This is the stuff of legends! — Jon Walp, Long Jewelers, Virginia Beach, VA

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True Tales

This Grandma Had An Unbelievable Plan to Escape If The Custom Design Estimate Was Too High

Even her grandkids were in on it.

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Recently, a new customer walked in hoping to have a custom ring made. We browsed through the counters, tried on rings, looked at wax patterns, and I had a good feeling about her. She was so excited and eager that while she had lunch, I sketched a design. She took a look and seemed very relieved! She then shared that she and her grandchildren, who were with her, were so nervous that the estimate would be out of their price range, they had came up with a plan to get her out of the store if she couldn’t afford it. She said she was supposed to fake a heart attack and the grandchildren would usher her out quickly to the car. I have never laughed so hard! Luckily, she loved the design, it was in her price range and they didn’t have to carry out their sneaky plan! I believe I now have an excellent new customer! — Linda McEathron, Design House, Waco, TX

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True Tales

You Won’t Believe Why This Client Wouldn’t Take Her Engagement Ring

Hint: it wasn’t the diamond she thought they had switched.

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For over 20 years, we have had a customer’s diamond engagement ring in our vault because she refused to take it. Not because she felt we switched her diamond, but because she swore we switched the mounting. — Georgie Gleim, Gleim the Jeweler, Palo Alto, CA

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