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The Old Man Who Could Not Escape Our Bathroom

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The Old Man Who Could Not Escape Our Bathroom

An aged gentleman comes into our store to pick up a job. He asks to use our bathroom. After an extended period of time, I am getting concerned about whether he has “fallen in” or passed out in there. A couple minutes later, I hear a faint knocking from within. Then the phone rings and it’s this guy calling, telling me he cannot get out of the bathroom. I run over to the door and yell, “Just pull down on the door handle.”  He replies, “I have been trying, but it won’t open.” My next step is to get a safety pin to unlock the door when all of a sudden he opens the door and walks out. I apologize about the difficulty he had getting out of the bathroom, only to find out he had been struggling with the locked janitor’s closet on the other side of the sink. I pray that he can find his way home. — Told anonymously to INSTORE’s Big Survey, 2016


This article originally appeared in the June 2017 edition of INSTORE.

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When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

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True Tales

The Old Man Who Could Not Escape Our Bathroom

mm

Published

on

The Old Man Who Could Not Escape Our Bathroom

An aged gentleman comes into our store to pick up a job. He asks to use our bathroom. After an extended period of time, I am getting concerned about whether he has “fallen in” or passed out in there. A couple minutes later, I hear a faint knocking from within. Then the phone rings and it’s this guy calling, telling me he cannot get out of the bathroom. I run over to the door and yell, “Just pull down on the door handle.”  He replies, “I have been trying, but it won’t open.” My next step is to get a safety pin to unlock the door when all of a sudden he opens the door and walks out. I apologize about the difficulty he had getting out of the bathroom, only to find out he had been struggling with the locked janitor’s closet on the other side of the sink. I pray that he can find his way home. — Told anonymously to INSTORE’s Big Survey, 2016


This article originally appeared in the June 2017 edition of INSTORE.

Advertisement

SPONSORED VIDEO

When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

Promoted Headlines

Most Popular