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True Tales

True Tales: Wild and Crazy Custom Jobs

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True Tales: Wild and Crazy Custom Jobs

Published in the March 2014 issue

BEAR IT

A couple came into the store that I worked at before I had my own business. Each had killed a bear and wanted a necklace made with the bear claws — turquoise and jet on a silver chain for her, and he wanted a manly looking choker. I guess they liked what I created for them, as they wore them to a hunters’ awards banquet the next year! — Pamela Hecht, Pamations, Calumet, MI

GIFT HORSE

I make elk tooth jewelry. The client usually supplies the tooth. One time an old cowboy came in and asked me if I could make a ring with a tooth from his favorite horse (recently deceased). I explained that horse teeth have enamel, similar to human teeth, not ivory like elk “whistler” teeth. To make a long story short, I made the ring. About a year later he brought it in and the tooth had shrunk and cracked (as I had warned him). I finally removed the horse tooth and rebuilt the back with epoxy and re-set the tooth. Nine years later, he still wears it and talks about that horse to this day. — Mark Thomas Ruby, SunSpirit Designs, Loveland, CO

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TALKING TURKEY

We had a guy call and ask if we could make custom sterling silver earrings out of … wait for it … turkey toes! When my husband said, no, the customer said he understood. He didn’t know how we were going to get the toes off the turkey legs anyway! — Beth Cevasco, Scott’s Custom Jewelers, Fairlawn, OH

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True Tales

If She Didn’t Like the Platinum, She Really Won’t Like the Moissanite

This real customer wanted the sheen of sparkly copper.

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A customer sent her fiancé into the store with a piece of copper wire coated with a sparkling something. He said she wanted a ring just like it in platinum with the same finish. We told him there was no finish available to re-create what he was showing us. We called a month later to tell him his platinum band was ready for pickup. When they came in, she became quite snarly because the sparkle finish she asked for was not there. We tried to explain, but she was not hearing us. She said she needed the sparkle to remind her every day of “the sparkle in their lives.” She demanded to know why it took us a month to tell her it was not possible. We explained that we had told her fiancé the day he came in. When she glared at him and asked why he didn’t tell her, he just looked at the floor. (She is 5 foot tall. He is 6 feet 4 inches.) She refused the platinum band we had special-ordered and walked out of the store. We were left to wonder what will happen when she finds out the focal stone in her engagement ring isn’t the 1.5-carat diamond she thinks it is, but rather a stunning moissanite at a tenth the price?

Provided anonymously to INSTORE’s Big Survey

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True Tales

A 5-Carat Diamond Wasn’t Big Enough for This Client

Go big or go home? A jeweler wishes this customer would.

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A CLIENT LOOKED at many different fancy yellows, each above 5 carats, for over six months with countless meetings and still couldn’t decide. The most recent excuse? “It’s just not big enough.”

Provided anonymously to INSTORE’s Big Survey

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True Tales

‘Even If You Were Cher, I Wouldn’t Loan You This Jewelry!’

An owner refuses to fall for this dumb yet real scam artist.

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ONE DAY, a limo pulled into my parking lot. The young lady who alit claimed to be the P.A. for Cher. She went on to pick out pieces from my case that she swore would work in that night’s performance and be returned the next day. I informed her if the star herself walked in, I wouldn’t hand over thousands of dollars worth of jewelry “on loan.” She called me some nasty names and left. Seems Cher was not performing anywhere near the East Coast that night and it was just a scam. Oh well! — James Doggett, Doggett Jewelry, Kingston, NH

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