Sales Truths: What You See is What You Get

Published

16 years ago

July 2, 2008

Dave Richardson

Keys to sellingWHAT YOU SEE IS WHAT YOU GET.

WHY IT’S TRUE: You buy a beautifully marbled steak and cook it on your grill. What you get is a tasty dinner if you were observant during the cooking process. If you overcook it because you weren’t paying attention, what you get is a piece of shoe leather. So what you see is what you get.

PLAN OF ACTION: You are presenting a diamond necklace to a woman, and she reaches into her purse and removes her wallet. Did you see her reach into her purse, or were you looking at the necklace? When the customer is looking in the case or admiring the necklace in the mirror, you should be looking at her face. Do her cheeks change color? Do her pupils dilate? Is she smiling? Is she lightly touching the necklace? These are clear buying signals. She is taking possession of the necklace right in front of you. Now is the time to close.

This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”