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Have you ever had a situation that felt like it was going to be a problem right from the beginning?

Cullen Wulf did, and it stemmed from a customer not listening to his advice about what her watch really needed.

Now she wants him to pay for an issue he didn’t cause.

Watch the video re-enacting the scene:


Cullen Wulf is the owner of AaLand Diamond Jewelers in Merrillville, IN. Follow him on Instagram.

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