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Have you ever had a situation that felt like it was going to be a problem right from the beginning?

Cullen Wulf did, and it stemmed from a customer not listening to his advice about what her watch really needed.

Now she wants him to pay for an issue he didn’t cause.

Watch the video re-enacting the scene:

Video: Yes, I Replaced Your Watch Battery. No, I Don’t Owe You $1,200 for Unrelated Repairs …

Cullen Wulf is the owner of AaLand Diamond Jewelers in Merrillville, IN. Follow him on Instagram.

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Time to Do What You've Always Wanted? Time to Call Wilkerson.

It was time. Teri Allen and her brother, Nick Pavlich, Jr., had been at the helm of Dearborn Jewelers of Plymouth in Plymouth, Mich., for decades. Their father, Nick Pavlich, Sr., had founded the store in 1950, but after so many wonderful years helping families around Michigan celebrate their most important moments, it was time to get some “moments” of their own. Teri says Wilkerson was the logical choice to run their retirement sale. “They’re the only company that specializes in closing jewelry stores,” she says. During the sale, Teri says a highlight was seeing so many generations of customers who wanted to buy “that one last piece of jewelry from us.” Would she recommend Wilkerson? Absolutely. “There is no way that I would have been able to do this by myself.”

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