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Have you ever had a situation that felt like it was going to be a problem right from the beginning?

Cullen Wulf did, and it stemmed from a customer not listening to his advice about what her watch really needed.

Now she wants him to pay for an issue he didn’t cause.

Watch the video re-enacting the scene:

Video: Yes, I Replaced Your Watch Battery. No, I Don’t Owe You $1,200 for Unrelated Repairs …

Cullen Wulf is the owner of AaLand Diamond Jewelers in Merrillville, IN. Follow him on Instagram.

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Is It Your Time to Enjoy Life? Wilkerson Can Get You There.

Mary and Tim Whalen, owners of Crown Jewelers in Pittsfield, Mass., wanted to enjoy life beyond their business. When they decided to retire and close shop, they asked Wilkerson to handle the sale. As long-time Wilkerson customers, Mary says she knew the company could manage all the details of the liquidation. It was also great to have “fresh eyes” on their business, says Mary, which “worked tremendously for us.” Today, the Whalens are beginning a new adventure but are quick to commend Wilkerson for helping them get there. “You have one chance to get it right,” she says about their retirement sale. “Do it right.”

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