HAVING HUNDREDS OF prospective customers fill a store the day before Valentine’s Day is an enviable scenario for any jewelry-store owner.
For Tiny Jewel Box, Washington D.C.’s 90-year-old family-run jewelry destination, it wasn’t just another pre-holiday rush, it was the culmination of an edgy experiment with jewelry designer Jade Trau that combined professional ear piercing, personalized styling, and a party atmosphere all in one event.
With on-site piercing services, one-on-one styling sessions with Trau, and a relaxed atmosphere complete with champagne and chocolate, the event transformed Tiny Jewel Box into an experiential destination.
The event was different than anything owner Matthew Rosenheim had hosted before, and with a multi-pronged marketing approach, it drew 250 people to the store that day, a mix of new and established clients eager to learn about Trau’s collection and follow jewelry trends. Customers were interested in stacking rings, layered necklaces and trendy ear piercings, including snakebites (two piercings stacked close together on the ear), constellations (a curated collection of multiple ear piercings strategically placed to resemble a star-like pattern) and stacked lobes.
“People want experiences and experiential type of events,” Rosenheim notes. “That’s part of the reason it was so well attended and had so much energy to it — it was something different, something experiential.”
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In a busy city like Washington, D.C., getting time-crunched consumers to attend store events can be challenging. The piercing element provided that crucial “hook” that drew people in, while Trau’s styling expertise kept them engaged once they arrived.
Tiny Jewel Box partnered with an agency that drove traffic with public relations, marketing and influencer initiatives. The staff reached out to clients who had either purchased or shown interest in Trau’s designs in the past. “So it was a team-oriented, multi-pronged approach that seemed to deliver a diverse kind of audience that had a really good energy behind it,” Rosenheim says.
One of the most significant benefits for Tiny Jewel Box was the event’s ability to attract a younger demographic without alienating the store’s traditional clientele.
“The whole concept is great for bringing in younger clients, but at the same time, I think it had appeal to older clientele as well who want to accessorize in a modern way and to feel hip and young and to show trends in their lives,” Rosenheim says.
This dual appeal is crucial for a multi-generational family business looking to stay relevant while honoring its heritage. Jade Trau’s designs, which Rosenheim describes as having both quality and edginess with a unique spin on relatively clean classic kind of silhouettes, bridge this gap perfectly.
While the event was successful from a sales perspective, Rosenheim emphasizes that the long-term relationship-building aspect was even more valuable.

Jade Trau meets Tiny Jewel Box clients one-on-one.
“The business will take care of itself over time as we organically create relationships with customers,” he explains. “With us being an old multi-generational family business, we think long-term relationship all the time.”
The event created a fun, engaging atmosphere where attendees could interact not only with the designer but with each other. Rosenheim’s team remarked that people were genuinely enjoying themselves, an intangible benefit that builds goodwill and positive associations with the Tiny Jewel Box brand.
Another unexpected benefit came in the form of sales data. The event gave Tiny Jewel Box confidence to stock higher-priced pieces from Trau’s collection after seeing customer response.
Perhaps the most significant long-term benefit of the collaboration is how it fosters a collector mentality among customers. When clients connect with a designer’s unique aesthetic, they’re more likely to purchase multiple pieces over time.
“The benefit of the designer jewelry business in stores is when you get customers into a unique aesthetic of a designer, it helps create multiple sales and you can build looks within that designer,” Rosenheim explains. “In many ways, we introduce our clients to these designers and create brands in our own market for them.”
For Tiny Jewel Box, collaborating with designers like Jade Trau isn’t just about selling jewelry — it’s about creating experiences, building relationships, and ensuring this family business thrives for generations to come.
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