Headlines

Woman Proves Wedding Band She Bought from Zales Wasn’t Real Gold, Gets Refund

Published

8 years ago

March 21, 2016

INSTORE Staff

The ring didn’t stand up to an acid test.

A woman who bought a 10 karat gold wedding band from a Zales store got an unpleasant surprise when she found out the ring wasn’t gold after all, WSPA-TV reports. According to the news station, the woman got a hunch the ring wasn’t gold after she noticed some flaking and discoloration, so she asked a local pawn shop to evaluate it. After the pawn shop performed an acid test, “there was no gold left, the acid ate it completely off the stone,” the manager of the pawn shop says. When the woman asked for her money back, Zales obliged and issued the following statement to the news outlet:

“Integrity is a core value of our company, and the trust of our guests is of the utmost importance to us. As such, we have diligent processes in place to ensure appropriate tracking and security of all guest merchandise brought in for repair or service. In any instance where a guest presents a concern, we work with them directly to ensure a satisfactory resolution reflective of our commitment to each and every guest.”

This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”