Connect with us

Headlines

Woman Proves Wedding Band She Bought from Zales Wasn’t Real Gold, Gets Refund

mm

Published

on

The ring didn’t stand up to an acid test.

A woman who bought a 10 karat gold wedding band from a Zales store got an unpleasant surprise when she found out the ring wasn’t gold after all, WSPA-TV reports. According to the news station, the woman got a hunch the ring wasn’t gold after she noticed some flaking and discoloration, so she asked a local pawn shop to evaluate it. After the pawn shop performed an acid test, “there was no gold left, the acid ate it completely off the stone,” the manager of the pawn shop says. When the woman asked for her money back, Zales obliged and issued the following statement to the news outlet:

“Integrity is a core value of our company, and the trust of our guests is of the utmost importance to us. As such, we have diligent processes in place to ensure appropriate tracking and security of all guest merchandise brought in for repair or service. In any instance where a guest presents a concern, we work with them directly to ensure a satisfactory resolution reflective of our commitment to each and every guest.”

Read more at WSPA-TV

Advertisement

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Retirement Made Easy with Wilkerson

The store was a landmark in Topeka, Kansas, but after 80 years in business, it was time for Briman’s Leading Jewelers to close up shop. Third generation jeweler and owner Rob Briman says the decision wasn’t easy, but the sale that followed was — all thanks to Wilkerson. Briman had decided a year prior to the summer 2020 sale that he wanted to retire. With a pandemic in full force, he had plenty of questions and concerns. “We had no real way to know if we were going to be successful or have a failure on our hands,” says Briman. “We didn’t know what to expect.” But with Wilkerson in charge, the experience was “fantastic” and now there’s plenty of time for relaxing and enjoying a more secure retirement. “I would recommend Wilkerson to any retailer considering a going-out-of-business sale,” says Briman. “They’ll help you reach your financial goal. Our experience was a tremendous success.”

Promoted Headlines

Most Popular