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Woulda Coulda Shoulda: Take Your Business to The Internet




[span class=notice]Woulda Coulda Shoulda is the department where you get the chance to say to your customers what you wish you could have said when they were right there in front of you. Send your “Wouldas” to us at [email protected] [/span]

What you’d have said to customers who bothered you … if only you’d thought it fast enough.

[h3]“Please leave and take your business to the Internet.” [/h3]

To a customer who loudly announced to several customers in the store that no one should ever buy at retail and anybody can get “it” online.  “Several customers asked me how I was able to be so calm in the face of such a rude person. I replied that it was either that or I was going to shoot her.” — Anonymous

[span class=note]This story is from the June 2010 edition of INSTORE[/span]



Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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