Connect with us

Woulda Coulda Shoulda: Take Your Business to The Internet

mm

Published

on

[span class=notice]Woulda Coulda Shoulda is the department where you get the chance to say to your customers what you wish you could have said when they were right there in front of you. Send your “Wouldas” to us at [email protected] [/span]

What you’d have said to customers who bothered you … if only you’d thought it fast enough.

[h3]“Please leave and take your business to the Internet.” [/h3]

To a customer who loudly announced to several customers in the store that no one should ever buy at retail and anybody can get “it” online.  “Several customers asked me how I was able to be so calm in the face of such a rude person. I replied that it was either that or I was going to shoot her.” — Anonymous

[span class=note]This story is from the June 2010 edition of INSTORE[/span]

Advertisement

Advertisement

SPONSORED VIDEO

Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

Promoted Headlines

Most Popular

Columns

Woulda Coulda Shoulda: Take Your Business to The Internet

mm

Published

on

[span class=notice]Woulda Coulda Shoulda is the department where you get the chance to say to your customers what you wish you could have said when they were right there in front of you. Send your “Wouldas” to us at [email protected] [/span]

What you’d have said to customers who bothered you … if only you’d thought it fast enough.

[h3]“Please leave and take your business to the Internet.” [/h3]

To a customer who loudly announced to several customers in the store that no one should ever buy at retail and anybody can get “it” online.  “Several customers asked me how I was able to be so calm in the face of such a rude person. I replied that it was either that or I was going to shoot her.” — Anonymous

[span class=note]This story is from the June 2010 edition of INSTORE[/span]

Advertisement

Advertisement

SPONSORED VIDEO

Celebrate Your Retirement with Wilkerson

For nearly three decades, Suzanne and Tom Arnold ran a successful business at Facets Fine Jewelry in Arlington, Va. But the time came when the Arnolds wanted to do some of the things you put off while you’ve got a business to run. “We decided it was time to retire,” says Suzanne, who claims the couple knew how to open a store, how to run a store but “didn’t know how to close a store.” So, they hired Wilkerson to do it for them. When she called, Suzanne says Wilkerson offered every option for the sale she could have hoped for. Better still, “the sale exceeded our financial goals like crazy,” she says. And customers came, not only to take advantage of the going-out-of-business buys and mark-downs, but to wish a bon voyage to the beloved proprietors of a neighborhood institution. “People were celebrating our retirement, and that was so special,” says says.

Promoted Headlines

Most Popular