(PRESS RELEASE) NEENAH, WI — Jewelers Mutual Group, together with Gemworld International, has released a new jewelry appraisal solution for retail jewelers.
This new solution is available through Jewelers Mutual’s Zing platform and accessible through any device. The solution is free to use and integrated with Gemworld International, the industry leader for gem pricing and market information and publisher of the GemGuide.
The integration with Gemworld provides a calculated retail value of jewelry items based on inputs. Jewelry professionals can adjust the final estimated retail value based on their expertise. The result is a professional appraisal in a matter of minutes that can be printed for their customers, and makes it easy for customers to reach out to Jewelers Mutual to protect their jewelry.
Watch the video below for a glimpse of how the appraisal solution works.
“Leveraging the power of technology and the expertise of Gemworld International provides jewelers added convenience that will allow them to better serve their customers,” said David McDonald, Jewelers Mutual senior director of product management. “This new solution is going to transform the way jewelers do business.”
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Providing this easy-to-use jewelry appraisal solution is another way Jewelers Mutual is raising the tide of the industry by investing in solutions to enhance the customer experience.
Jewelers who are interested in the appraisal solution should first register for the Zingplatform at JewelersMutual.com/zing. Once registered, contact [email protected] or call 800-558-6411, ext. 2118 to get started.
Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson
When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren.
For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish.
"Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful."
The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing."
Smith's recommendation is emphatic: "I would never be able to do what they did by myself."
